Clinical Director- Ambulatory Medical Specialty Clinics

Nationwide Children's Hospital•Columbus, OH

About The Position

The Clinical Director plans, implements, and evaluates administrative, supervisory, and direct-care activities for the Primary Care Network. The position oversees clinical operations, staff development, clinical competencies, scope of practice, and regulatory compliance for professional and support staff in Primary Care, ensuring the assessment, planning, provision, and evaluation of patient care. The Director provides leadership for complex programs by communicating goals and strategies, setting direction and priorities, and supporting staff. The Director manages day-to-day operations of 25 Medical Specialty Clinics and oversees patient care delivered by professional and support staff. The role includes managing staff and resources, developing budgets and policies, leading projects, promoting teamwork, and working closely with physician Division and Section Chiefs on patient care and clinical operations.

Requirements

  • Bachelor’s degree in nursing.
  • A master’s degree in nursing, hospital administration, business administration, or a closely related field; an MHA, MBA, or Master of Nursing is required.
  • Supervisory skills to plan, assign, and evaluate subordinate staff work.
  • Analytical skills to oversee and organize work and develop and administer policies, procedures, budgets, and multidisciplinary practices.
  • High initiative, self-direction, and accountability.
  • Exceptional customer service, communication, negotiation, and interpersonal relationship skills.
  • Strong leadership and decision-making skills.
  • Ability to promote multidisciplinary collaboration and act as a facilitator and change agent.
  • Strong organizational skills to evaluate policies, procedures, and standards and develop and implement improvements or new systems.

Nice To Haves

  • Five years of clinical experience in the area of expertise is desirable.

Responsibilities

  • Support, communicate, implement, and enforce Nationwide Children’s Hospital’s philosophy, strategic plan, mission, values, standards, policies, and procedures.
  • Share direct accountability for the practice of nursing and unlicensed assistive personnel providing clinical care.
  • Lead and manage major departmental projects and initiatives, including new service development and information systems projects.
  • Recruit, train, evaluate, develop, and, when necessary, discipline or terminate subordinate staff.
  • Manage day-to-day operations of 25 Medical Specialty Clinics.
  • Oversee patient care delivered by professional and support staff within the specialty clinics.
  • Develop operating and capital budgets with Financial Services, and monitor clinic activity, revenue, expenses, and capital budgets.
  • Analyze, monitor, and control allocations of financial, human, and material resources.
  • Schedule resources to provide patient care cost-effectively.
  • Develop Medical Specialty policies and procedures and assist subordinate supervisors in developing effective departmental policies and procedures.
  • Participate in reviewing other Nationwide Children’s Hospital policies and procedures as appropriate.
  • Ensure personnel are oriented to role functions, policies, procedures, and information systems.
  • Help staff identify learning needs and support them in meeting those needs.
  • Coordinate staff representation on departmental, hospital, and community task forces, committees, quality teams, and advisory groups, and represent the department when appropriate.
  • Promote teamwork and foster cross-functional collaboration.
  • Work closely with physician Division and Section Chiefs on patient care and clinical operations.
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