About The Position

Mercy Health is a faith-based, patient-focused organization committed to compassionate, collaborative, excellent, and respectful care. The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and applicable standards of excellence and quality. Under provider direction, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. This PRN role is in the East Obstetrics/Gynecology hospital-based clinic and works a day shift. The position requires a high school diploma or GED and enrollment in an approved Medical Assistant program within 30 days of employment. An approved Medical Assisting certification is required within 12 months of the start date, subject to the state-specific restrictions listed in the posting. The posting prefers completion of an externship or clinical lab training and one year of recent Medical Assisting experience.

Requirements

  • High school diploma or GED.
  • Enrollment in an approved Medical Assistant program within 30 days of employment.
  • Obtain an active Medical Assisting certification within 12 months of the start date: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NCMA and NRCMA are not accepted in South Carolina.
  • If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
  • Strong oral and written communication skills.
  • Ability to work collaboratively with patients, families, and teams in a high-volume environment.
  • Knowledge of medical terminology.
  • Attention to detail and ability to multitask.
  • Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

  • Completion of an externship or clinical lab training.
  • One year of recent Medical Assisting experience.
  • BLS Basic Life Support from the American Heart Association at hire for BSMH locations.

Responsibilities

  • Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
  • Identify significant changes in patient condition through data collection and report them to the provider.
  • Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Demonstrate standards of excellence in care in interactions with internal and external customers.
  • Maintain clinical and administrative skills according to departmental competency guidelines to meet patient care and daily operational needs.
  • Show patients to examination rooms and prepare them for the physician.
  • Record patients’ medical histories, vital statistics, and information such as test results in medical records.
  • Interview patients to obtain medical information and measure vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
  • Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
  • Explain treatment procedures, medications, diets, and physician instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Complete skills or competency checklists to assist physicians in examining and treating patients, including handing them instruments, giving injections, removing sutures, and changing wound dressings.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance, mental health resources, and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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