Medical Assistant Bilingual - East End (Family Med)

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

The Bilingual Family Medicine Medical Assistant supports providers and a collaborative primary care team in delivering compassionate, timely, culturally sensitive, language-appropriate, and whole-person care. The role assists with examinations, minor office procedures, laboratory services, diagnostic testing, medication administration, and patient education while helping create a welcoming and respectful experience for patients and families. Working within a team-based medical home, the Medical Assistant supports continuity, prevention, patient empowerment, and self-management education. The position also helps keep clinical processes organized and safe by maintaining examination rooms, supplies, and equipment; following safety and infection-control procedures; documenting patient care; and contributing to quality improvement and OSHA compliance. The schedule is Monday through Friday, 7:45 a.m. to 4:45 p.m., at Legacy Santa Clara, 5616 Lawndale St, Houston, TX 77023.

Requirements

High school diploma or equivalent.
BLS/CPR certification.
Up to one year of experience.
Excellent communication and customer service skills.
Basic front desk, clerical, or healthcare support specialist skills or experience.
Ability to work with clinical staff, work well under pressure, and multitask within a multidisciplinary team.
Commitment to preventive healthcare and a team approach to healthcare delivery.
Experience working with computers.
Experience with Microsoft Office applications.
Bilingual English/Spanish.

Nice To Haves

Up to three years of experience.
Phlebotomy skills.
Experience with electronic medical records.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Record patient medical histories, vital statistics, test results, and other information in medical records.
Collect, log, document, label, process, and prepare blood, tissue, and other specimens for testing or laboratory pickup.
Assist physicians with examining and treating patients by providing instruments and materials.
Give injections and remove sutures as directed.
Prepare examination rooms by cleaning and restocking them; maintain supplies, check for expired stock, and change sharps containers and biohazard waste as needed.
Clean and sterilize instruments and dispose of contaminated supplies.
Provide phone consultation to clients regarding test results and health concerns.
Perform phlebotomy and other diagnostic tests as needed.
Administer oral, intramuscular, subcutaneous, and topical medications as ordered.
Ensure proper documentation of patient care.
Assist with Hazard Communication and Accident Prevention programs related to OSHA compliance.
Participate in the Performance Improvement Program.
Treat patients, families, visitors, and coworkers with respect and courtesy, and contribute to effective team relationships.
Partner with patients and families within a primary care medical home to support timely access, culturally sensitive and language-appropriate care, continuity, whole-person improvement, and appropriate self-management education.
Attend required safety training and annual education programs; remain knowledgeable about general, departmental, and job-specific safety responsibilities.
Operate assigned equipment and perform procedures safely as instructed.
Maintain work areas and equipment according to Legacy and government policies and requirements.
Use proper body mechanics, check patient environments and equipment for safety, promptly report safety concerns, and institute appropriate safety control measures.
Follow exposure control plans for blood-borne and airborne pathogens and use protective barriers and Universal Precautions correctly.
Perform other duties as assigned.