Medical Assistant-Family Med-1.0

Franciscan Alliance•Munster, IN

17h•Onsite

About The Position

The Medical Assistant supports a variety of clinical duties in an ambulatory family medicine clinic. The role assists providers and staff in coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, documenting information in the electronic medical record, and serving as a liaison among patients, coworkers, and providers. The position provides direct outpatient care, including rooming patients, collecting vital signs and medical histories, documenting in the electronic medical record, reconciling medications, performing phlebotomy and point-of-care testing, and administering vaccines, injections, and medications under the supervision of a registered nurse or provider. The Medical Assistant also delivers customer service and coordinates patient-care activities such as prior authorizations, referrals, sample medications, prescriptions, and refill requests. The schedule is 40 hours per week and includes one late evening shift. Clinic hours are Monday through Friday, 8:00 AM to 7:00 PM. Travel is never or rarely required. A sign-on bonus may be available, subject to eligibility. The employer describes professional development opportunities and an enhanced benefits package with a compensation structure that rewards experience and expertise.

Requirements

High school diploma or GED.
Completion of a medical assisting program, or five years of medical assistant experience in lieu of the program.
Basic Life Support (BLS) certification from the American Heart Association within 90 days of hire.
Obtain one of the listed medical assistant certifications within six months of hire: RMA (American Allied Health); CMA (AAMA); RMA (AMT); RMA (American Registry of Medical Assistants); NRCMA (NAHP); NCMA (NCCT); CCMA (NHA); or CCMA (NPS).

Responsibilities

Assist providers and staff in coordinating patient care and scheduling appointments.
Carry out physician orders for laboratory testing.
Enter and document information in the electronic medical record.
Serve as a liaison among patients, coworkers, and providers.
Provide direct outpatient care, including rooming patients and obtaining vital signs and medical histories.
Reconcile medications and perform phlebotomy and point-of-care testing.
Administer vaccines, injections, and medications under the supervision of an RN or provider.
Communicate with patients, families, providers, and internal and external customers by phone, electronic messaging, and in person.
Coordinate prior authorizations, referrals, sample medications, prescriptions, and refill requests as directed.
Use critical thinking, organizational, and communication skills to support providers and continuity of care.