Medical Assistant (MA) - Primary Care - $2k sign on!

Greater Good Health•Missoula, MT

4d•Onsite

About The Position

Greater Good Health is hiring a Medical Assistant for its outpatient primary care clinic in Missoula, Montana. Reporting directly to the Clinic Manager, the Medical Assistant works closely with a Nurse Practitioner to provide holistic, coordinated, high-touch care to a panel of senior patients. The role supports patient care, clinic operations, quality and safety standards, and an excellent patient and teammate experience. The Medical Assistant helps patients navigate their care plans and resources, manages patient panels with the Nurse Practitioner, supports clinic flow, and performs pre-visit, visit, and post-visit activities. These include preparing charts and exam rooms, rooming patients, taking vital signs, conducting screenings, reviewing medications and histories, providing patient education, assisting with procedures and testing, managing laboratory work, coordinating referrals and follow-up, handling refill and authorization requests, and supporting scheduling and communications. The role also maintains exam-room and laboratory equipment, cleanliness, supplies, logs, vaccines, and medication inventory; supports clinical quality and outcome measures; participates in care-team meetings and outreach; and provides coverage to other Medical Assistants or LPNs as needed. The clinic is open Monday through Friday, 7:30 a.m. to 4:00 p.m., with a 30-minute lunch.

Requirements

High school diploma or GED equivalent.
Successful completion of the initial Medical Assistant onboarding program.
Drive, prioritization, and execution while keeping patients first.
Strong communication and relationship-building skills with patients, families, care teams, and leaders.
Ability to work under pressure in a fast-paced environment and flex into other areas and tasks as needed.
Commitment to collaboration, community, and value-based care focused on quality, patient experience, and outcomes.

Nice To Haves

One or more years of experience as a Medical Assistant.
Primary care experience.
Phlebotomy experience.
Current BLS certification endorsed by the American Heart Association.
Six or more months of laboratory experience.

Responsibilities

Deliver clinical care and support patient care activities, partnering with the Nurse Practitioner to manage patient panels and provide high-touch, high-quality care.
Advocate for patients and help them navigate healthcare resources and their care plans.
Maintain efficient clinic flow by rooming patients promptly, helping providers stay on schedule, and flexing to support rooming as needed.
Complete pre-visit activities, including verifying health information, preparing charts and exam rooms, and escorting patients to rooms.
Conduct visit activities, including taking vital signs, performing screenings, recording histories, reviewing medications, and preparing patients for procedures or tests.
Provide patient education on preventive measures, lifestyle management, and disease management.
Under provider direction, administer vaccinations and perform appropriate procedures, including ABI, spirometry, and EKGs.
Oversee laboratory activities, including reviewing orders, drawing blood, collecting samples, and preparing specimens for shipment or analysis.
Support patient check-out and post-visit care, including referrals, care coordination, external medical-record requests, follow-up outreach, and scheduling follow-up visits, imaging, and labs.
Handle pre-authorization requests and process and track medication refill requests, scheduling patients when needed.
Handle back-office phone calls, triage inbound calls, and make outbound calls to patients, caregivers, pharmacies, specialists, ancillary providers, and hospitals as needed.
Maintain exam-room and laboratory equipment and supplies, cleanliness, organization, and safe disposal of contaminated items.
Maintain required logs and checks, including refrigerator temperatures and checks of emergency and expired medications and oxygen.
Manage immunizations, including vaccine ordering, storage, handling, and adherence to the vaccine management plan; manage medication inventory.
Support patient-care quality and clinical outcome KPIs.
Promote high-quality care and patient satisfaction, collaborate with teammates, and support Nurse Practitioners and other clinic staff.
Participate in care-team meetings to discuss patient care and clinic operations.
Promote and participate in in-clinic and community outreach events, take on assigned clinic-operations projects, and communicate with team members to support patient needs and smooth clinic flow.
Manage clinical-document faxes and support medical-record retrieval for empaneled patients.
Provide coverage to other Medical Assistants and LPNs as needed.

Benefits

Competitive compensation package.
Comprehensive medical, dental, and vision coverage.
Flexible Spending Accounts and Health Savings Accounts.
Paid holidays and vacation time.
Paid parental leave.
401(k) program with company match.
BetterHelp sessions and a monthly wellness benefit.
Basic Life and AD&D coverage with premiums fully covered for full-time team members; voluntary supplemental life insurance is available at a discounted rate.
Employee discount savings program.
Voluntary short-term disability, critical illness, and accident insurance plans.
$2,000 sign-on bonus.