Medical Assistant (MA) - Primary Care - $2k sign on!

Greater Good Health•Missoula, MT

3d•Onsite

About The Position

Greater Good Health is a fast-growing organization delivering value-based care to older adults in communities with limited access to healthcare. Its care model is led by Nurse Practitioners and emphasizes quality, patient outcomes, and a high-touch patient experience. The Medical Assistant works in an outpatient clinic in the Missoula area and reports directly to the Clinic Manager. In partnership with the Nurse Practitioner, the Medical Assistant supports a panel of senior patients by providing coordinated clinical care, helping patients navigate care resources, and contributing to clinic operations and quality outcomes. The role includes preparing for and supporting patient visits, performing clinical and laboratory tasks within the role's scope, coordinating follow-up care, and maintaining safe, organized clinical spaces. The Medical Assistant also supports patient and teammate experience, participates in care team meetings and outreach, and helps with additional clinic tasks and coverage as needed. Clinic hours are 7:30 a.m. to 4:00 p.m., Monday through Friday, with a 30-minute lunch.

Requirements

High school diploma or GED equivalent.
Successful completion of the initial Medical Assistant onboarding program.
Ability to prioritize and execute efficiently while keeping patients first.
Strong communication skills with patients, families, the care team, and leaders, and ability to build strong patient relationships.
Ability to work well under pressure in a fast-paced environment and flex into other areas and tasks as needed.

Nice To Haves

At least 1 year of experience as a Medical Assistant (preferred).
Primary care experience (a plus).
Phlebotomy experience (strongly preferred, but not required).
Current BLS certification endorsed by the American Heart Association (preferred).
At least 6 months of laboratory experience (preferred).

Responsibilities

Deliver clinical care and support patient-care activities, partnering with the Nurse Practitioner to manage patient panels and provide high-touch, coordinated care.
Advocate for patients and help them navigate healthcare resources needed to support their care plans.
Prepare for visits by gathering and verifying health information, preparing charts and exam rooms, and escorting patients to rooms.
Room patients promptly and support clinic flow and provider schedules.
During visits, take vital signs, perform appropriate screenings, record patient histories, review medications, and prepare patients for procedures or tests.
Educate patients about preventive care, lifestyle management, and disease management.
Under provider direction, perform appropriate Medical Assistant/LNP visits, including vaccinations and procedures such as ABI, spirometry, and EKGs.
Oversee laboratory activities, including reviewing orders, drawing blood, collecting samples, and preparing specimens for shipment or analysis.
Support patient checkout and post-visit coordination, including referrals, external medical-record requests, and follow-up outreach to patients and caregivers.
Help patients schedule follow-up visits, diagnostic imaging, and laboratory work, and handle pre-authorization requests.
Process medication refill requests, track their status, and schedule patients as needed.
Handle back-office phone calls and triage inbound clinical inquiries from patients, pharmacies, specialists, and ancillary providers; make outbound follow-up calls as needed.
Maintain exam-room and laboratory equipment, stock and organize rooms, clean and disinfect treatment areas, and dispose of contaminated items according to protocol.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, and oxygen, following protocols.
Manage immunizations, including vaccine ordering, storage, and handling, and follow the vaccine management plan.
Manage medication inventory and contribute to patient-care quality and clinical outcome KPIs.
Promote high-quality care and an excellent patient and teammate experience; collaborate with clinic colleagues and support other MAs/LPNs as needed.
Participate in care team meetings, in-clinic and community outreach events, and ad hoc projects supporting clinic operations.
Manage clinical-document faxes and support medical-record retrieval for empaneled patients.

Benefits

Competitive compensation package.
Comprehensive medical, dental, and vision benefits.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Paid holidays, vacation time, and paid parental leave.
401(k) program with company match.
BetterHelp sessions and a monthly wellness benefit.
Basic Life and Accidental Death & Dismemberment (AD&D) insurance premiums covered 100% by GGH for full-time team members; discounted voluntary supplemental life insurance is also offered.
Employee discount savings program for travel, entertainment, streaming services, online shopping, and more.
Voluntary short-term disability, critical illness, and accident insurance plans.
$2,000 sign-on bonus.