About The Position

The Medical Assistant supports patient care in the One Health Rural Hall Family Medicine clinic, working within the Medical Assistant scope of practice and following applicable policies and procedures. The role performs patient rooming and visit tasks, assists with ordered procedures, completes laboratory and diagnostic testing duties, and safely administers medications and vaccines. The Medical Assistant is cross-trained for relevant clinic duties and communicates effectively with patients and the care team. The position is full-time, 40 hours per week, scheduled for four 10-hour shifts. It is sign-on bonus eligible based on eligibility.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant program, qualifying structured clinical military training documented by DD214, or EMT qualification for applicable divisions; some divisions also accept an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers certification from the AHA must be obtained within 45 days unless the department leader determines it is not required.
  • Successful completion of Atrium Health’s competency assessment where required by division.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, Windows navigation, and email, with exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

  • American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Workers Association (NHCWA), National Health Career Association (NHA), MCMA, National Association for Health Professionals (NAHP), or National Registry of Medical Assistants (NRMA) credential, where applicable.
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

  • Follow the Medical Assistant scope of practice, clinic policies and procedures, and maintain specialty-related training and competency while providing patient care.
  • Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with, or perform, procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and results tracking.
  • Perform point-of-care testing and CLIA-approved waived laboratory and practice-specific diagnostic testing according to orders and applicable standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform related clinic duties as assigned, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
  • Cross-train for duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and clinic areas are stocked.
  • Provide age-appropriate care using knowledge of growth and development and patient-specific needs.
  • Operate equipment necessary to perform the job.

Benefits

  • Sign-on bonus eligibility based on eligibility.
  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.
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