Medical Assistant I - Atrium Health Charlotte Internal Medicine

Advocate Health • Charlotte, NC

2d • $22 - $33

About The Position

The Medical Assistant I supports clinical care in the Charlotte Internal Medicine department. The role prepares and rooms patients, gathers and updates health information, performs laboratory procedures, assists physicians and advanced practice professionals with procedures, and administers routine medications under approved orders or protocols. The Medical Assistant follows through on tests, procedures, appointments, and referrals; communicates with patients and the care team; and may perform additional clinical support tasks within demonstrated competencies and scope of practice.

The position requires providing age-appropriate care in accordance with departmental policies and procedures. Work includes frequent sitting, standing, walking, lifting, and other physical activities, as well as exposure to mechanical, electrical, chemical, and biological hazards. Protective clothing and equipment are used as needed.

Requirements

• GED or high school equivalency diploma.
• Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
• Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
• Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information.
• Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
• Perform laboratory procedures, including tests and specimen collection, using aseptic technique and standard precautions.
• Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician or APP orders or approved standing orders and protocols.
• Follow through on procedure and test requests, approved care algorithms, appointment scheduling, and referrals.
• Refer questions to Registered Nurses and physicians or APCs according to scope-of-practice guidelines, and relay information to patients as directed.
• Communicate with clinicians and other health care team members to support clinic flow, and provide patients with accurate and timely information.
• Perform additional clinical support tasks or skills, when appropriate to the specialty and demonstrated competencies, under clinical supervision.
• Provide care appropriate to patients' ages and developmental needs in accordance with department policies and procedures.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible work, incentive pay for select positions, and potential annual increases based on performance.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED