About The Position

UPMC's Healthy Families Primary Care is seeking a Medical Assistant to work at its two office locations. This is a full-time position with shifts scheduled Monday through Thursday between 7:00 a.m. and 5:30 p.m., and Friday between 7:00 a.m. and 2:30 p.m. No holidays, evenings, or weekends are required. Prior experience as a Medical Assistant is preferred. The title and starting pay rate may vary based on years of experience. The Medical Assistant supports patient care and clinic operations under provider direction. Duties include preparing patients and exam rooms, collecting patient information, performing clinical tasks and procedures, maintaining records and supplies, coordinating appointments and documentation, and assisting with front-office responsibilities. Injectable medications and vaccines may be administered under the direction and supervision of a physician when appropriate.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
  • CPR certification based on AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 31 Child Abuse Reporting, with renewal.
  • Act 33 clearance, with renewal.
  • Act 34 clearance, with renewal.
  • Act 73 FBI Clearance, with renewal.
  • Willingness to work at both office locations.

Nice To Haves

  • Prior experience as a Medical Assistant.

Responsibilities

  • Check schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
  • Relay instructions to patients and families.
  • Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
  • Prepare patient rooms and set up instruments and equipment according to department protocol.
  • Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; perform scheduled maintenance cleaning and keep appropriate records.
  • Manage supplies inventory and restock exam and procedure rooms.
  • Comply with requirements of regulatory agencies, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain confidentiality and follow UPMC policies and procedures.
  • Perform phlebotomy, EKGs, and level-one labs; perform clinic procedures according to policy and procedure; assist physicians with procedures; and document patient information in the medical record.
  • Answer calls and provide pertinent information, including patient education as directed.
  • Obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions as needed; schedule appointments; verify insurance coverage and patient demographics; and prepare and manage charts so information is complete and appropriately filed.
  • Perform other front-office responsibilities as required.
  • Under a physician's direction and supervision, administer injectable medication and vaccines when appropriate.

Benefits

  • Medical, vision, dental, life, and disability benefits.
  • Retirement program.
  • Paid time off (PTO).
  • Wellness programs.
  • Paid parental leave.
  • Competitive pay.
  • Career path and experience opportunities.
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