Medical Assistant Primary Care

Banner Health•Queen Creek, AZ

8d•Onsite

About The Position

The Medical Assistant works alongside physicians and healthcare staff in a friendly, customer-focused primary care clinic serving patients across a wide age range. The role assists clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. The position works under the direct supervision of providers and interacts with clinic staff, patients, families, physicians, and external healthcare contacts. The clinic is open Monday through Friday, 8:00 a.m. to 4:30 p.m., at 37100 N Gantzel Rd, Suite 201, Queen Creek, Arizona. A $2,000 hire-on bonus is included for experienced Medical Assistants.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active Medical Assistant certification: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
BLS certification required upon hire.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to clinicians.
Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone as needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians in providing patient care; administer medications when authorized by policy or direction.
Provide clerical support for patient notifications and documentation; maintain complete medical records and provide accurate, timely billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications, equipment, and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize data from multiple sources to support responses to changes in the health status of patients and families.