Medical Assistant, OBGYN

St. Luke's University Health Network•Lansdale, PA

36d

About The Position

The Medical Assistant, Practice Operations, supports healthcare delivery in the practice as a professional member of the interdisciplinary team and demonstrates the organization’s values. The role includes preparing for and supporting patient appointments, coordinating care with providers and the Care Team, maintaining clinical spaces and supplies, and performing administrative tasks as needed. The Medical Assistant also contributes to department activities and quality improvement initiatives.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Complete a 30/60/90-day onboarding checklist when applicable.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience is strongly preferred.

Responsibilities

Review and update patient medical records before appointments, including recent test results and correspondence, and consult with providers to identify needed services.
Complete pre-charting for value-based care items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, and vital signs; update medication lists, allergies, and personal, family, and social histories; ask about smoking status and reason for visit; and help capture demographic information.
Provide other patient care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and giving injections or immunizations within State guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, labs and other testing, and specialist visits.
Participate in department activities and meetings, help resolve identified problems as a team member, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical supply inventory and ordering; dispose of expired sample medications and stock rooms to established par levels.
Perform administrative tasks as needed, such as check-in and check-out functions and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality improvement initiatives.
Perform other related duties as assigned.