OBGYN Medical Assistant
About The Position
The Medical Assistant supports physicians and the healthcare team in delivering patient care and a positive patient experience. The role combines clinical skills and customer service to support efficient outpatient practice operations and high-quality care. Employees are expected to embody Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the Success Factors of Instill Trust, Value Differences, Patient and Community Focus, and Collaborate. The position includes direct patient care, clinical procedures, patient education, care coordination, administrative duties, inventory management, and participation in quality and workflow improvement. Work takes place in healthcare environments such as physician offices, ambulatory clinics, hospitals, and affiliated healthcare facilities.
Requirements
- High school diploma or equivalent.
- Graduation from a formal Medical Assistant training program of at least nine months, or at least three years of Medical Assistant experience in a comparable ambulatory healthcare setting within the last five years.
- Current Basic Life Support (BLS) certification.
- Strong understanding of medical office procedures, policies, and clinical protocols.
- Proficiency with electronic medical records (EMR), scheduling software, and standard computer applications.
- Ability to communicate effectively and professionally with patients, providers, coworkers, and leadership.
- Strong organizational skills with attention to detail and accuracy.
- Ability to remain calm and effective in emergency situations.
- Ability to provide care to patients across the lifespan while considering developmental, cultural, and age-related needs.
- Three years of Medical Assistant experience within the past five years in an ambulatory or outpatient healthcare setting, or recent graduation within the past two to three years from a formal Medical Assistant training program.
Nice To Haves
- Experience using electronic medical records and appointment scheduling systems.
Responsibilities
- Support physicians and providers with direct patient care activities in an outpatient setting.
- Obtain and document patient histories, vital signs, and medication information.
- Prepare patient charts, assist with pre-visit planning, and maintain accurate medical records.
- Perform clinical procedures, including EKGs, rapid strep testing, urine dip testing, spirometry, nebulizer treatments, and other approved diagnostic procedures.
- Administer vaccines, injections, and medications in accordance with established protocols.
- Educate patients about medical conditions, treatments, medications, and preventive care within established guidelines.
- Coordinate and track urgent referrals, prior authorizations, and follow-up care.
- Manage laboratory tracking, data entry, document processing, and other administrative functions.
- Monitor quality metrics and participate in initiatives to close gaps in care and improve patient outcomes.
- Maintain inventory levels of medications, vaccines, and medical supplies.
- Monitor and document vaccine storage temperatures in compliance with Department of Health regulations.
- Follow infection prevention, workplace safety, environmental, OSHA, and Department of Health standards.
- Ensure compliance with HIPAA and federal, state, and local confidentiality requirements.
- Protect patient demographic, clinical, and financial information in accordance with Brown Health Medical Group guidelines.
- Deliver exceptional customer service and compassionate patient care.
- Participate in staff meetings, educational programs, and workflow improvement initiatives.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
