Medical Assistant Full-Time

Healthcare Outcomes Performance Co. (HOPCo)•Sun City, AZ

About The Position

The Medical Assistant facilitates communication between patients and providers and prepares patients for visits. Responsibilities include rooming patients; obtaining and documenting vital signs; reviewing intake paperwork; retrieving radiology images; removing dressings; preparing procedures and injections; and entering information accurately into the EMR. The Medical Assistant also completes tasks associated with company initiatives, maintains exam-room standards and supplies, monitors biohazard and sharps containers, assists with prescriptions and medical forms, and manages voicemails and provider EMR desktops. Additional duties include preparing electronic charts and clinic schedules, verifying testing results and visit needs, scanning clinical documents, ensuring patients receive provider-indicated education, acting as a PTO Buddy per the clinic plan, promoting a positive patient experience, maintaining HIPAA compliance, and keeping a clean workspace. The CORE Institute describes itself as an orthopedic practice recognized in Ranking Arizona, including rankings for orthopedic practices, healthcare employers, and workplace culture.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant training program as defined by state regulations.
Active Medical Assistant certification, such as RMA with proof of current AMT membership; CMA with proof of current AAMA membership; CCMA with proof of current NHA membership (test administered after 7/1/2017 only); NCMA with proof of current NCCT membership; or certification permitted under state regulations.
BLS certification.
Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software.
Certification or additional training must meet meaningful-use requirements.
The employee must pass the MA competency exam within the first six months of employment.
If lacking the preferred experience, must either have graduated from a formal training program within the last 12–18 months and hold a CMA certificate, or be grandfathered in as defined by state regulation.

Nice To Haves

1–2 years of experience in orthopedics, spine surgery, or pain management.
Two years of experience in an outpatient physical therapy clinic.
Experience with orthopedics.

Responsibilities

Facilitate communication between patients and providers by collecting and sharing pertinent information and receiving and acting on provider directives.
Prepare patients for provider visits by rooming them, obtaining and documenting vital signs, reviewing intake paperwork, pulling up radiology images, removing dressings, preparing procedures and injections, and entering data accurately into the EMR.
Complete tasks associated with company initiatives, including PROs and Quality Payment Programs.
Maintain exam-room standards, including restocking rooms at the end of each clinic day and cleaning rooms and tables as needed during and after clinic.
Monitor biohazard and sharps containers and replace them as needed.
Assist providers with preparing prescriptions and completing medical and patient forms, such as work releases and FMLA forms.
Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
Prepare patient electronic charts before clinic visits.
Verify outstanding test results are in the EMR and confirm patient appropriateness for the provider, including body part and/or insurance; note imaging, DME, or casting needs before the visit.
Scan clinical documents into the EMR.
Print clinic schedules on the morning of the date of service.
Ensure patients receive education as indicated by the provider.
Manage assigned providers' EMR desktops in a timely manner.
Act as PTO Buddy according to the clinic plan.
Create and promote a positive patient experience.
Maintain a HIPAA-compliant environment and a clean workspace.