Medical Assistant, Internal Medicine

Sutter Health•Daly City, CA

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient-care team members by performing back-office and patient-related tasks that support high-quality care. The role helps maintain smooth patient and departmental workflows and assists the care team in implementing the medical plan of care. The Medical Assistant uses education, technical competence, and patient-interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The position is full-time, 40 hours per week, on a Monday–Friday day/evening schedule. The role is non-exempt and regular. The stated hourly pay range is $33.66–$47.12, with actual starting pay subject to factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program and present the diploma within 90 days, or completion of a 160-hour Medical Assistant externship.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized operating procedures and scientific methods.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of the patient-care team.
Perform back-office and patient-related tasks that support the delivery of high-quality patient care.
Help ensure smooth patient and departmental workflows.
Assist the patient-care team in implementing the medical plan of care.
Use patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform all duties under the direction of a clinician.