Medical Assistant - Urgent Care Marion

OhioHealth•Marion, IN

About The Position

The Medical Assistant performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties vary by office size and specialty and include routine clinical and administrative work to meet the needs of the assigned practice. The role supports safe, effective care and efficient patient flow, while working within the applicable provider licensure, policy, and scope of practice. The position is in Urgent Care Marion and is scheduled for three 12-hour shifts per week, with an evening work shift and 36 scheduled weekly hours. The Medical Assistant also supports quality improvement, staff training, and continuity and coordination of care.

Requirements

  • High school diploma or equivalent.
  • Meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification or training as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Successful completion of Care Connect EMR documentation skills.

Responsibilities

  • Facilitate efficient patient flow, prepare patients for visits or admission, and provide services and education as directed by providers and permitted by licensure, policy, and scope of practice.
  • Complete Care Connect EMR documentation requirements.
  • Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
  • Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
  • Communicate with patients and customers respectfully and compassionately.
  • Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity, quality of care, and coordination of services.
  • Collect and monitor patient data and report data and patient needs as directed.
  • Follow documentation guidelines for patient-chargeable items and services.
  • Monitor processes and services for quality, cost-effectiveness, and efficiency.
  • Participate in process and quality improvement activities; make and implement recommendations to improve operational efficiency and introduce services in areas of responsibility.
  • Maintain professional competence and skills through ongoing study of the field and its best practices.
  • Complete required ongoing training and education, including department-specific requirements.
  • Promote and advocate for patient quality, safety, and experience initiatives, and act as a role model.
  • Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR use.
  • Support and lead the development of standard work and necessary customizations.
  • Serve as a clinical preceptor and train new staff.
  • Comply with scope-of-practice requirements.
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