Per Diem - Medical Assistant (FGP) Brooklyn (Cobble Hill), Multispecialty

NYU Langone Health • Brooklyn, NY

18h • $32 - $32 • Onsite

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes validating patient identifiers; preparing patients and examination rooms; measuring and recording vital signs; collecting and processing blood and other laboratory specimens; performing point-of-care tests; and completing administrative tasks such as scheduling, phone calls, data entry, and managing patient messages. The Medical Assistant supports patient flow, accurate electronic medical record documentation, clinical quality and safety workflows, and a positive patient experience. The role is based in the Faculty Group Practice (FGP) in Brooklyn (Cobble Hill), in a multispecialty setting, and is listed as per diem.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or, upon hire, a current medical assistant certification from a nationally recognized accredited institution such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to exam rooms and help maintain patient flow through examination and treatment areas.
• Clean, stock, and prepare exam and treatment rooms; replenish supplies and communicate when they need to be restocked.
• Measure and document patient vital signs and complete intake and other tests within the defined scope of practice.
• Validate patient identifiers, including name and date of birth, when accessing or updating medical records.
• Collect, process, handle, and transport blood and other specimens according to organizational policies and procedures.
• Perform point-of-care tests, including EKG, glucose testing, pregnancy tests, and urinalysis, following organizational procedures and required competencies.
• Prepare patient encounters by ensuring relevant information is current, including bloodwork, radiology images, medications, and medical history; review and import visit-preparation information and outside records as appropriate.
• Document patient information and update records in EPIC, including vital signs, histories, diagnoses, symptoms, orders, and follow-up instructions as directed.
• Assist physicians with patient intake and procedures, including accompanying physicians during visits and accurately transcribing dictated histories, examination findings, orders, and prescriptions.
• Answer and handle patient calls, review and respond to inbasket messages, document communications, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals in partnership with administrative and clinical staff.
• Explain MyChart functionality to patients and ensure appropriate translation services or equipment are in place before visits.
• Follow infection-control, patient-privacy, equipment, specimen-handling, downtime, and clinical safety procedures; clean and sterilize designated equipment and complete required competencies.
• Maintain equipment and specimen logbooks and support FGP clinical quality management and MIPS documentation workflows.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, collaborating with colleagues, anticipating patient needs, and supporting service recovery and timely resolution of inquiries.
• Share opportunities to improve patient experience and access with leadership and collaborate with Patient Access Center and Central Billing Office teams.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED