Medical Assistant

PDS Health•Peoria, AZ

About The Position

The Medical Assistant supports physicians and APRNs with patient care, clerical work, data entry, medical record acquisition, environmental and organizational tasks, and medical procedures. The role includes obtaining consents, coordinating patient handoffs, and providing information to help patients use and benefit from the practice’s services. The Medical Assistant contributes to patient education, care coordination, follow-up scheduling, and a clean, organized clinical environment.

Requirements

Current MA certification required.
Current BLS/CPR certification required.
At least one year of experience in a medical office setting as a medical assistant.
At least one year of phlebotomy experience.
High school diploma or equivalent.
Computer skills, including data entry and Microsoft Outlook, Word, and Excel.
Knowledge of electronic health records, supply management, and infection control.
Excellent oral, written, and verbal communication skills.
Ability to create a safe and effective environment.
Professionalism, customer-centric focus, confidentiality, and a kind, courteous bedside manner.
Ability to work effectively with a team and support clinical staff.
Self-motivated and reliable, with the ability to work independently and as part of a team.
Organized and detail-oriented, with the ability to work in a fast-paced environment and multitask without compromising quality.

Nice To Haves

Bachelor’s degree.
Considerable prior coursework or on-the-job training in medical assisting.
Proficiency in Epic EHR.

Responsibilities

Complete patient intake and room patients, preparing them for examination and treatment.
Document intake information in the EHR, including the reason for the visit, medical history, medications, current conditions, and vital signs.
Select, set up, maintain, and sterilize supplies and equipment used for examinations and procedures.
Give injections, apply splints and dressings, and assist with simple wound management under physician or APRN orders.
Draw and collect blood and other specimens, and prepare and transport specimens for laboratory analysis while prioritizing accuracy and patient comfort.
Chart on behalf of clinicians and ensure information is accurately documented using the EMR or manual methods.
Document new prescriptions and refills.
Complete pre-authorizations for medications and procedures as needed.
Enter lab and radiology orders using established systems and workflows.
Enter referral orders in the EHR and follow documented workflows to coordinate care with specialists.
Complete chart checks and schedule reviews in advance.
Educate and guide patients through visits and help them understand long-term treatment plans and disease management.
Coordinate patient handoffs by gathering required information for clinicians and obtaining discharge information after appointments.
Ensure patients leave with necessary follow-up appointments and annual physicals scheduled.
Maintain a neat and professional work environment.
Stock exam rooms, monitor equipment, and maintain cleanliness standards.
Perform other duties as assigned.