Medical Assistant Ortho Mesa

HonorHealth•Mesa, AZ

1d•Onsite

About The Position

The Medical Assistant provides front- and back-office support to professional staff in an orthopedic clinic. Under a provider’s direction, the Medical Assistant assists with patient examinations and treatment, maintains patient records, and supports patient access and satisfaction through team-based care. The role may be assigned to a specialist and may involve travel to off-site locations for diagnostic testing and other clinical tasks. The position is located at the Medical Office Building, 10238 E. Hampton Ave, Mesa, Arizona. Hours are Monday through Friday, 8:00 AM to 4:30 PM.

Requirements

Completion of a medical assistant training program.
High school diploma or GED.
At least six months of experience as a Medical Assistant is preferred.
Current Basic Life Support (BLS) certification is required.
Meet the Arizona Medical Assistant qualification through an approved training program; an unapproved training program plus successful completion of an examination administered by an appropriately accredited certifying organization; or a United States Armed Forces medical services training program.
A current Fingerprint Clearance Card, or application and eligibility for one within seven working days after employment, is required for Pediatric Behavioral Health sites only.
Medical Assistant certification (e.g., CMA, CCMA, RMA) is preferred.
Knowledge of medical front- and back-office procedures and ability to provide care in accordance with organizational policies, procedures, protocols, and Arizona validated competencies.

Nice To Haves

Previous orthopedic experience is preferred.
Medical Assistant certification (e.g., CMA, CCMA, RMA) is preferred; HonorHealth will reimburse the cost of successfully completing the certification exam.

Responsibilities

Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain brief histories, document chief complaints, and take vital signs, including weight and temperature.
Prepare patients for examinations and assist physicians or clinicians with exams and special procedures.
Perform assigned diagnostic testing and assist with physical examination components, TB testing, injections, phlebotomy, and other procedures, including at off-site locations when needed.
Administer and document injections and TB tests under physician supervision and orders.
Perform venipuncture, obtain specimens, and conduct CLIA-waived laboratory tests.
Perform office procedures such as PFT, UDS, EBT, EKG, and fit testing within scope of practice and as directed by a provider.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action, and promptly respond to patient messages.
Call pharmacies with approved medication orders and refills.
Perform front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, scheduling, message management, and data entry.
Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Maintain accurate patient information and medical records, and ensure charts and paperwork are filed correctly.
Perform other related duties as assigned.