Medical Assistant – Outpatient Office – Albany

Trinity Health•Albany, NY

5d•$19 - $26•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care and performs job functions courteously and professionally, consistent with the mission and core values of St. Peter’s Health Partners Medical Associates. This full-time position is based in a vascular surgery office on the hospital campus in Albany, New York, and follows Monday–Friday office hours on the day shift. The Medical Assistant escorts patients to exam rooms, collects and documents vital signs and health information in the electronic medical record, responds to patient concerns, completes referrals and pre-authorizations, and follows protocols for specimen handling, patient safety, and medical waste. The role also includes preparing and maintaining exam rooms and supplies, performing office testing within training and scope of practice, providing patient education materials and electronic copies of medical records, and completing applicable administrative and revenue-cycle tasks. The Medical Assistant participates in practice huddles and required training, follows the Patient Centered Medical Home care model, maintains patient confidentiality and HIPAA compliance, and works cooperatively and respectfully with providers, colleagues, and other team members. The position requires obtaining and maintaining medical assistant certification under the organization’s policy, cross-covering other areas as needed, and performing other duties as assigned. Responsibilities and working conditions may change as needs evolve.

Requirements

High school diploma or equivalent.
At least 10 months of work and/or clinical training experience in the healthcare field.
Proficiency in obtaining manual vital signs.
Experience using an electronic health record system.
Commitment to confidentiality and respect.
Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
Knowledge of basic anatomy and medical terminology.
Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
Ability to provide patients with information related to their health and wellness.
Obtain and maintain medical assistant certification according to the medical assistant certification policy.

Nice To Haves

Graduate of a Medical Assistant Training Program.
National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

Escort patients to exam rooms, obtain appropriate vital signs, and document health information in the electronic medical record.
Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
Complete referrals and obtain pre-authorizations for diagnostic testing.
Follow protocols for specimen collection and delivery, universal precautions, exposure incidents, and medical waste handling.
Participate in required meetings and practice huddles.
Complete incoming patient forms and scan them into the electronic medical record when applicable.
Keep patient exam rooms stocked and clean, and ensure supplies are ordered and stocked according to office protocol.
Perform office testing with appropriate training and within scope of practice.
Provide educational materials to patients and provide patients with electronic copies of their medical records.
Perform applicable front-end revenue-cycle functions, including scheduling and registration, check-in, check-out, charge entry or claims, and end-of-day processes.
Perform general administrative duties, including document processing, scanning, and inbox monitoring.
Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
Maintain patient confidentiality and adhere to HIPAA regulations.
Work cooperatively with team members to support quality patient care and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Follow employment guidelines, policies and procedures, and the Code of Conduct of St. Peter’s Health Partners Medical Associates.
Obtain and maintain medical assistant certification according to the organization’s certification policy.
Cross-cover other areas as needed and perform other duties as assigned.