MEDICAL ASSISTANT - 64029205 1

State of Florida • Saint Petersburg, FL

10d

About The Position

The Medical Assistant works in the Medical Services Division at the Clearwater Health Department, supporting laboratory and clinic operations. Laboratory work includes phlebotomy, specimen processing for in-house testing and transport to outside laboratories, maintaining equipment and quality controls, and documenting results. Clinic work includes client intake and assisting providers. The position may support other clinical areas, centers, and programs based on agency needs, and may assist in an SNU shelter.

The employee must meet productivity and quality expectations, complete required department training and administrative entries on time, participate in quality improvement activities and staff meetings, and coordinate planned absences with the nursing supervisor. Additional hours may be needed, and incumbents may be required to perform emergency duty before, during, or beyond normal work hours or days.

Requirements

• Certified Medical Assistant as defined by Florida Statutes Chapter 458.
• Maintain current CPR certification, renewed every two years.
• Ability to prioritize work, recognize changing priorities, and adjust as needed.
• Ability to self-monitor work for accuracy and productivity.
• Ability to use multiple computer programs and software, including Microsoft Office, to retrieve and input data.
• Ability to operate telephone software and handle a high volume of incoming calls.
• Strong internal and external customer service skills.
• Ability to solve problems independently.
• Strong verbal and written communication and listening skills.
• Ability to work effectively and cooperatively with others.
• Knowledge of patient confidentiality laws.
• Ability to work with all populations.
• Ability to review data for accuracy and completeness.
• Ability to perform mathematical calculations.
• Knowledge of medical insurance.
• Ability to prepare accurate reports and correspondence.
• Ability to learn and communicate effectively in English, orally and in writing.

Nice To Haves

• Experience with CLIA-waived testing and performing quality controls.
• Three months of experience performing phlebotomy.

Responsibilities

• Perform laboratory testing and patient services, independently or with another technician or technologist.
• Perform daily equipment maintenance and maintain a clean, disinfected laboratory environment.
• Prepare specimens for transport to outside laboratories and follow packaging guidelines to maintain proper temperature.
• Record and maintain laboratory records and results as required by Florida statutes.
• Stock and order laboratory supplies as needed.
• Enter laboratory test results promptly and accurately in the Electronic Medical Record.
• Perform venipunctures, urine collection, and finger sticks for patients of all ages across clinics.
• Maintain quality control of laboratory testing and equipment.
• Help coordinate laboratory flow with the clinic nursing supervisor and/or center manager.
• Use the autoclave to sterilize medical equipment and assist with spore testing of the autoclave.
• Ensure electronic transfers of laboratory orders and other related documents.
• Assess needs and provide medical support to other clinical areas as needed.
• Work in other centers and programs based on agency need, and assist in the SNU shelter as directed.
• Complete required Florida Department of Health and Florida Department of Health in Pinellas County yearly training.
• Complete EARS, timesheets, and People First entries within required time frames.
• Schedule time off in advance and coordinate coverage with the nursing supervisor.
• Meet productivity expectations and comply with position-related SMART objectives.
• Participate in quality improvement activities, including medical record review, in-service programs, and staff meetings.
• Attend the annual staff meeting.
• Perform other duties as assigned and work additional hours as needed.

Benefits

• Annual and sick leave benefits.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed