Medical Assistant 1

LIFELONG MEDICAL CARE • Richmond, CA

4d • $22 - $22 • Onsite

About The Position

LifeLong Medical Care is hiring a Medical Assistant for its Jenkins Family Medicine Residency Program at the William Jenkins Health Center in Richmond, California. The position is part of a patient-centered team providing urgent and primary care in a community health center and teaching health center. The Medical Assistant works collaboratively with family medicine residents and faculty, other specialty providers, and auxiliary staff.

Under the general supervision of the Back Office Supervisor and Lead Medical Assistant, the Medical Assistant assists providers by completing basic clerical and clinical tasks using Electronic Health Record systems. This is a full-time, benefit-eligible position working 40 hours per week. The position requires bilingual English/Spanish proficiency and is represented by SEIU-UHW; salaries and benefits are set by a collective bargaining agreement, and the employee must remain a member in good standing as defined in that agreement.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant Program.
• At least one year of experience in a community clinic or medical office setting.
• Proficiency in Microsoft Office and the internet.
• Current CPR certification from an AHA-approved organization.
• Ability to lift 25 pounds.
• Bilingual English/Spanish.
• Ability to prioritize competing work demands and tasks from clients or staff.
• Ability to work effectively and calmly under pressure in a positive, friendly manner.
• Strong organizational, administrative, and problem-solving skills, with flexibility and adaptability to change.
• Ability to seek direction or approval on essential matters while working independently using professional judgment and diplomacy.
• Ability to work in a team-oriented environment with professionals who have different work styles and support needs.
• Excellent interpersonal, verbal, and written communication skills; ability to work effectively with people from diverse backgrounds and demonstrate cultural sensitivity.
• Professional conduct that reflects positively on LifeLong Medical Care.
• Ability to make appropriate use of the knowledge, expertise, and connections of other staff.
• Creative, mature, proactive, can-do attitude and ability to identify opportunities for improvement.

Nice To Haves

• Bachelor’s degree in health care or a related field.
• Certification from one of the following: American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), or California Certifying Board of Medical Assistants (CCMA).
• Experience with Electronic Health Records and Electronic Practice Management systems.
• Experience working with people who are homeless, use substances, are HIV/AIDS-infected, or are psychologically impaired.
• Demonstrated ability and sensitivity in providing services to people who are disabled, homeless, use substances, are HIV/AIDS-infected, or are psychologically impaired.

Responsibilities

• Use an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, community health measures, tobacco use, and patient tracking.
• Support patient flow by rooming patients promptly and monitoring exam-room availability and timing.
• Back up the front desk with telephone answering, medical reception, financial eligibility, cashiering, and medical records.
• Complete patient discharge activities, including referral forms, prescription-filling instructions, appointment scheduling, copying forms, and other tasks as needed.
• Participate actively in team meetings and case conferences; cross-train and perform financial eligibility, cashiering, and telephone operations as needed.
• Prepare exam rooms before and after examinations according to clinic infection-control procedures.
• Administer vaccine injections and perform basic in-clinic laboratory tests as ordered by a provider, including urine dipstick, hemoglobin A1C, hemoglobin, rapid strep, pregnancy, and glucose tests.
• Perform phlebotomy as needed.
• Perform EKGs, ear lavage, audiometry testing, and other tests as necessary.
• Assist practitioners during examinations as needed.
• Provide patient education and information as instructed by practitioners and clinic protocols.
• Participate in home visits and street outreach to provide services.
• Participate in internal quality-improvement teams and work proactively on initiatives aligned with organizational goals, laws, regulations, and accreditation standards.
• Maintain adequate supplies and forms in clinic areas and at the MA Station by checking stock regularly.
• Clean, sterilize, and stock reusable instruments as needed.
• Test medical and laboratory equipment in accordance with regulatory guidelines.
• Keep clinic areas neat and clean.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision coverage, including dependent and domestic partner coverage.
• Ten paid holidays.
• Flexible Spending Accounts.
• 403(b) retirement savings plan.
• Generous leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED