Medical Assistant 1

Barnabas Center•Fernandina Beach, FL

5d•Onsite

About The Position

The Medical Assistant helps optimize patient visits and care by performing front-office and clinical duties while working directly with Barnabas providers. The role prepares patients for examinations, documents information in medical records, supports patient registration and scheduling, arranges specialist referrals, collects copayments, and prepares the nightly deposit. The position reports to the Health Services Manager and has no supervisory responsibilities. The Medical Assistant performs patient intake and clinical support, including taking histories and vital signs, documenting in the EMR, preparing records for appointments, performing tests and procedures, assisting providers, and educating patients as directed. The role also supports telephone and message triage, appointment and diagnostic-procedure scheduling, exam-room sanitation and stocking, instrument maintenance, and required clinic logs and checks. Additional duties may be assigned by the Health Services Manager or a provider. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. The work is performed in a professional office and clinic environment, with potential exposure to communicable diseases, contaminated blood and body fluids, and hazardous materials. No travel is expected.

Requirements

High school diploma.
One year of experience in the medical field.
CPR and First Aid certification by the end of the 90-day introductory period; credentials must be maintained without lapse.
Knowledge of the healthcare field and medical specialty.
Knowledge of medical terminology and common laboratory and medical test procedures.
Knowledge of common medication names for chronic conditions treated at Barnabas.
Proficiency with Barnabas’s EMR is required after 30 days.
Knowledge of HIPAA.
Knowledge of universal precautions and biohazard handling.
Basic life support knowledge to respond to life-threatening situations such as heart attacks or choking.
Exceptional customer service skills.
Ability to maintain effective, organized systems to ensure timely patient flow.
Ability to perform EKGs and assist providers during Pap smears.
Ability to perform the physical demands of the role, including occasionally lifting or moving up to 40 pounds and repetitive upper-body motion during extended computer use.

Nice To Haves

Medical Assistant certification preferred.

Responsibilities

Escort patients to exam rooms.
Take patients’ social and medical histories.
Obtain and document vital signs, including weight, blood pressure, pulse, and temperature.
Document patient information in the EMR.
Ensure related reports, laboratory results, and other information are filed and available in the medical record before appointments.
Perform EKGs, in-room Hemoccult tests, and dipstick tests; change dressings; and remove staples or stitches.
Assist providers in preparing for joint injections and preparing the joint tray.
Assist medical providers in exam rooms and serve as a room chaperone.
Provide patient education and instructions as directed by providers, including patient teaching using repeat-after-me and motivational interview techniques.
Take telephone messages and provide feedback and answers to patients, physicians, and pharmacies.
Triage and process messages from patients and front-office staff to providers.
Schedule patient appointments and diagnostic procedures, including CT scans and MRIs, and make specialist referral appointments.
Greet and register patients, collect copayments, and prepare the nightly deposit.
Keep exam rooms sanitized and stocked with medical supplies, and maintain instruments.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, and oxygen.
Perform other duties as assigned by the Health Services Manager or a provider.