Medical Assistant - Evernorth - Fort Myers FL
About The Position
The Medical Assistant supports clinical operations and helps ensure a positive patient experience within Evernorth Workplace Care’s health center. The role combines clinical, administrative, and customer service work and requires collaboration in a fast-paced clinic environment. Responsibilities include patient reception and check-in, telephone triage, appointment scheduling, coverage and eligibility verification, documentation, and assigned back-office clinical functions. The position is based full-time at the health center in Fort Myers, Florida, and works 8-hour shifts for 40 hours per week within the stated clinic hours.
Requirements
- Graduate of an approved Medical Assistant program, or on-the-job training with CCMA prior to hire.
- Current BCLS certification required.
- At least 1 year of front- and back-office experience.
- Phlebotomy skills in the work setting required.
- Solid computer and documentation skills.
- Excellent customer service and communication skills.
- Team-oriented, with strong time-management skills.
- Responsible and reliable.
- Able to be flexible and adapt to operational needs.
- Able to work 8-hour shifts and full-time hours of 40 hours per week within the clinic schedule: Monday and Wednesday, 7:00 a.m.–5:00 p.m.; Tuesday, Thursday, and Friday, 7:00 a.m.–3:30 p.m.
Nice To Haves
- CMA or RMA certification.
- Phlebotomy certification.
- EPIC experience.
- EKG experience.
- Customer-centric approach.
- Dynamic personality.
Responsibilities
- Attend department staff meetings and participate in required in-service training programs.
- Cross-train to support new procedures and additional departments as needed.
- Greet and check in patients by verifying coverage and eligibility and completing required documentation.
- Answer and triage telephone calls according to departmental procedures, route calls appropriately, and take accurate, legible messages when necessary.
- Schedule patient appointments and verify membership and benefit coverage.
- Support assigned back-office clinical functions, including taking vitals, immunizations, injections, point-of-care testing, lab draws, and occupational health testing.
Benefits
- Benefit eligibility from the first day of employment.
- Paid time off.
- Short- and long-term disability.
- Life insurance.
- 401(k) with company match.
- A variety of other perks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
