Medical Assistant - Evernorth - Fort Myers FL

The Cigna Group•Fort Myers, FL

1d•Onsite

About The Position

The Medical Assistant supports clinical operations and helps ensure a positive patient experience at an Evernorth Workplace Care health center. The role combines clinical, administrative, and customer service duties and requires collaboration in a fast-paced clinic environment. The position is based full-time in the Fort Myers, Florida health center and works 40 hours per week in eight-hour shifts during the listed clinic hours: Monday and Wednesday, 7:00 a.m.–5:00 p.m.; Tuesday, Thursday, and Friday, 7:00 a.m.–3:30 p.m.

Requirements

Graduate of an approved Medical Assistant program, or complete on-the-job training with CCMA prior to hire.
Current BCLS certification required.
At least one year of front- and back-office experience.
Phlebotomy skills in a work setting required.
Solid computer and documentation skills.
Excellent customer service and communication skills.
Team-oriented, responsible, and reliable.
Strong time management skills.
Ability to be flexible and adapt to operational needs.
Ability to work eight-hour shifts and full-time 40-hour weeks within the clinic’s stated hours.

Nice To Haves

CMA or RMA certification.
Phlebotomy certification.
EPIC experience.
EKG experience preferred.
Customer-centric focus.
Dynamic personality.

Responsibilities

Attend department staff meetings and participate in required in-service training programs.
Cross-train to support new procedures and additional departments as needed.
Greet and check in patients, verify coverage and eligibility, and complete required documentation.
Answer and triage telephone calls according to departmental procedures, route calls appropriately, and take accurate, legible messages when necessary.
Schedule patient appointments and verify membership and benefit coverage.
Support assigned back-office clinical functions, including taking vitals, immunizations, injections, point-of-care testing, lab draws, and occupational health testing.