Medical Assistant (Non-Certified)

MARYLAND PRIMARY CARE PHYSICIANS LLC•Arnold, MD

1d•$18 - $24

About The Position

Assist in the delivery of primary health care and patient care management by performing a variety of patient care activities to support providers. The position reports to the Practice Manager or Back Office Supervisor and has no supervisory responsibilities. The Medical Assistant supports patient intake and flow, clinical procedures and care, exam-room preparation, medical equipment management, documentation in the electronic medical record, care coordination, and general administrative duties. The role follows provider directions and established protocols while maintaining patient confidentiality and complying with applicable safety standards. The work takes place in a clinic environment with frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other common clinic conditions. The role involves extensive standing and walking, handling and lifting patients, and occasionally lifting or carrying items weighing up to 50 pounds. Flexibility to work irregular hours may be required.

Requirements

High school diploma or equivalent.
Completion of an accredited medical assistant training program; certification is not required at hire.
One or more years of hands-on experience with broad knowledge and understanding of practices and procedures performed in a clinical setting.
Knowledge of principles and skills needed to provide quality patient care; medications, examinations, diagnostics, treatment-room procedures, medical equipment and instruments, and common safety hazards and precautions.
Skill in reviewing treatments and medications as directed, taking vital signs, maintaining records and test results, developing and maintaining site quality assurance, and maintaining effective working relationships with patients, medical staff, and the public.
Ability to maintain quality control standards, react calmly and effectively in emergencies, interpret and apply guidelines and procedures, and read, understand, and respond to detailed oral and written instructions.
Clear communication, strong interpersonal skills, ability to multitask in a fast-paced environment, and a professional, compassionate, patient-focused attitude.
Proficiency in medical terminology and EHR software.
Ability to meet physical demands including extensive standing and walking, handling and lifting patients, and occasionally lifting or carrying up to 50 pounds; corrected vision to 20/40 or better and corrected hearing to normal range.
CPR certification must be acquired and maintained to continue employment.
Medical Assistant Certification must be acquired within one year of employment and maintained to continue employment.

Nice To Haves

Epic EHR experience preferred.
CPR certification preferred; it must be acquired and maintained to continue employment.

Responsibilities

Greet and prepare patients for examinations, escort them to exam rooms, and support patient flow throughout visits.
Obtain and document patient histories, chief complaints, and vital signs, including blood pressure, temperature, height, and weight.
Maintain excellent customer service in interactions with patients, coworkers, and the public.
Assist providers with examinations and minor procedures under appropriate supervision, and perform basic patient care tasks under supervision.
Assist with triage, test scheduling, and minor treatments.
Review and administer medications, injections, and immunizations or vaccinations as directed by a provider.
Apply splints and dressings as directed by a provider.
Perform electrocardiograms (EKGs) using proper electrode placement techniques.
Prepare, collect, handle, and forward specimens to appropriate laboratories for testing; use proper techniques for onsite testing.
Use medical equipment and supplies properly in performing duties.
Prepare and organize exam rooms, instruments, and supplies for examinations and testing.
Maintain sterile fields and use aseptic techniques as required.
Check expiration dates on medications and medical supplies.
Enter, update, and maintain accurate patient information in the electronic medical record, track results, and update care plans per provider orders.
Respond to incoming telephone calls and relay or refer messages appropriately, including provider-directed medication and treatment instructions.
Instruct patients and family members on medication and treatment instructions as directed by a provider.
Coordinate and support patient referrals according to established protocols.
Maintain patient confidentiality in accordance with HIPAA regulations.
Follow OSHA standards, including proper use of safety equipment and personal protective equipment, and safe handling and disposal of biohazardous materials.
Perform filing, scanning, general office duties, related duties, and other responsibilities as assigned.