Medical Assistant (FGP) - Manhattan, Murray Hill 34th St

NYU Langone Health • New York, NY

10h

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes validating patient identifiers; preparing patients and examination rooms; measuring and recording vital signs; drawing blood and collecting other laboratory specimens; performing point-of-care tests within the defined scope of practice; and completing administrative work such as scheduling, answering calls, data entry, and managing patient messages.

The Medical Assistant helps maintain patient flow, prepares patient encounters in EPIC, documents information as directed by the physician, supports clinical quality and safety workflows, and contributes to a positive patient experience. The role also involves handling specimens and equipment according to organizational policies, maintaining patient privacy, coordinating with clinical and administrative teams, and referring clinical questions or concerns to an RN or provider.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current Medical Assistant certification at hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients and specimens to appropriate areas and help maintain patient flow.
• Clean, stock, and prepare examination and treatment rooms; replenish supplies and clean or sterilize designated equipment in accordance with organizational standards.
• Measure and document patient vital signs and complete intake tasks and other tests within the defined scope of practice.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care tests, including EKG, glucose testing, pregnancy testing, and urinalysis, when qualified and in accordance with policy.
• Validate patient identifiers and medical records, and use EPIC to review and update patient information.
• Prepare patient encounters by ensuring relevant medical history, medications, bloodwork, radiology images, and other visit information are up to date.
• Assist physicians with patient intake and procedures, and transcribe and document the physician's encounter, diagnoses, symptoms, orders, and follow-up instructions as directed.
• Support FGP quality and MIPS workflows by documenting vital signs and histories and, when required, scanning or uploading diagnostic reports and linking them to orders in EPIC.
• Communicate the purpose and functionality of MyChart and ensure appropriate translation services or equipment are available for visits.
• Answer and manage patient calls and electronic messages, document communication outcomes, support inbasket message management, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals in collaboration with clinical and administrative personnel.
• Support equipment, specimen, and clinical safety logbooks; follow downtime procedures and complete required annual competencies.
• Protect patient privacy in accordance with HIPAA standards.
• Promote a positive patient experience by communicating professionally, collaborating with colleagues, resolving or escalating concerns, and supporting patient access.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED