Medical Assistant - Great Works Family Practice

York Hospital•South Berwick, ME

About The Position

York Hospital is seeking a Medical Assistant for Great Works Family Practice. The role supports patient care in accordance with York Hospital protocols and procedures, demonstrates competence in practice-specific clinical skills, and serves as a patient advocate while coordinating care. The Medical Assistant works with providers and the practice team to deliver patient care and an exceptional patient experience in a fast-paced medical office. Duties include patient intake and rooming; collecting and reviewing health histories, vital signs, height and weight; completing screenings and documentation; maintaining electronic records; following up on test results and patient needs as directed by providers; performing practice-specific laboratory and point-of-care tasks; assisting with procedures; administering authorized medications and immunizations; and supporting patient registries, reminders, health promotion, pre-visit planning, and chart preparation. The position also involves preparing exam rooms, maintaining supplies and equipment, and collaborating with clinical and support staff. York Hospital describes its commitment as making a positive difference for one another, patients, and the community through its vision of Loving Kindness for all.

Requirements

  • Graduate of an approved or certified Medical Assistant training program, or relevant prior experience as a Medical Assistant or other Allied Health credentials.
  • Current BLS (Basic Life Support for the Healthcare Provider) certification, or ability to obtain it within the preliminary employment period.
  • Maintain and demonstrate competency in infection control, safety, and required practice-specific skills.
  • High school diploma or GED accepted.
  • CNA applicants are welcome.

Nice To Haves

  • Associate’s degree or higher education preferred.
  • Two or more years of related experience and/or training in a practice setting preferred, or an equivalent combination of education and experience.
  • Experience in a family practice setting is a plus.

Responsibilities

  • Provide care according to York Hospital protocols and procedures and demonstrate competence in office-specific clinical procedures, treatments, and patient/caregiver education.
  • Advocate for patients in the delivery and coordination of care.
  • Perform initial patient intake, including rooming patients; obtaining and reviewing personal, medical, medication, and allergy histories; collecting vital signs, height, and weight; completing health screening tools; and documenting care.
  • Enter and retrieve information using computerized patient record systems; sort, file, forward, and scan information into electronic records as directed.
  • Check for outstanding test results, route results to providers for review, and follow up with patients as directed by the provider.
  • Schedule further appointments, referrals, or consultations and complete and send prescriptions when authorized by a provider.
  • Perform practice-specific laboratory work, including drawing and processing or sending specimens to the lab, preparing specimens such as cultures, urinalysis, and Pap smears, and conducting point-of-care tests as directed.
  • Assist with minor procedures and perform tests such as EKGs, strep screens, and hemoglobin A1C tests as directed by providers.
  • Administer immunizations and medications as directed by providers and manage vaccine supplies.
  • Assist with patient registry management, patient reminders, health promotion, pre-visit planning, and chart preparation.
  • Provide customer service in person, by phone, or through practice-supported patient messaging, acting as a liaison between patients and the practice team.
  • Organize exam rooms, prepare for procedures, clean and maintain the office, and assist with quality monitoring, record keeping, and equipment and supply inventory.
  • Work efficiently with providers during clinical sessions as a reliable, flexible, and dependable team member.
  • Collaborate with health care providers, physicians, the Practice Manager, clinical staff, and support staff regarding practice and patient needs.
  • Stay organized and multitask, remain calm and personable in a fast-paced medical office, and adapt to a changing health care environment.
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