Medical Assistant

Complete Health•Pell City, AL

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. The Medical Assistant supports clinical procedures and patient care, maintains accurate electronic medical records, communicates with patients as directed by providers, and helps patients with mobility and transport needs. The position requires adherence to patient confidentiality and safety and hygiene protocols. Duties may extend beyond the listed responsibilities as needed or as directed by supervision. Pay is $16.50–$22.53 per hour. Hiring at or near the top of the range is not typical; compensation decisions may reflect a candidate’s skills, education, qualifications, experience, and geographic location.

Requirements

  • Active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience as determined by leadership.
  • Knowledge of word-processing software, internet software, EMR systems, and database software.
  • Ability to stand and walk for extended periods and perform a full range of body motion, including handling and lifting patients and equipment.
  • Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
  • Ability to work with regular exposure to bodily fluids and adhere to strict safety and hygiene protocols.
  • Effective communication skills and ability to maintain patient confidentiality.

Nice To Haves

  • Knowledge of Athena EMR is preferred.

Responsibilities

  • Interview patients and accurately take and record vital signs, including manual blood pressure, pulse, temperature, oxygen level, weight, and height, in the EMR.
  • Prepare and stock examination rooms.
  • Hand instruments and materials to providers as directed during procedures.
  • Clean and sterilize instruments.
  • Perform EKGs and tests, including urinalysis, strep, flu, COVID, mono, pregnancy, and A1C tests.
  • Give intramuscular, intradermal, and subcutaneous injections per provider orders.
  • Handle patient portal messages, medication refills, additional lab or imaging orders, prior authorizations, and imaging precertifications as needed.
  • Communicate with and instruct patients and/or their families as directed by the provider.
  • Call patients to discuss results as directed by the provider while maintaining confidentiality.
  • Enter data into the EMR to maintain office and patient records.
  • Assist with duties outside normal responsibilities as needed or directed, such as patient check-in.
  • Perform blood draws competently and efficiently while minimizing patient discomfort.
  • Assist patients with mobility and transport, including helping them in and out of wheelchairs or onto exam tables and escorting or transporting them within the clinical setting.
  • Monitor patients during transport for signs of distress, maintain transport equipment cleanliness, and provide emotional support when needed.
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