Medical Assistant (MA I) Carolina Neurosurgery & Spine Associates Belmont Clinic FT

Advocate Health•Belmont, NC

5d•$22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency for the specialty. The role supports providers and clinic operations by completing patient rooming and visit tasks, assisting with or performing ordered procedures, handling laboratory duties, administering medications and vaccines, and carrying out additional administrative and clinical tasks as assigned. The Medical Assistant communicates and works effectively with patients, providers, and team members; escalates concerns appropriately; maintains clean and stocked work areas; and ensures instruments and equipment are appropriately cleaned and in working order. The role requires age-appropriate care across the lifespan and the ability to assess patient information and provide care consistent with departmental policies and procedures. This is a full-time position scheduled for 40 hours per week, Monday through Friday, within the hours of 7:00 a.m. to 5:00 p.m. It is sign-on bonus eligible, subject to eligibility.

Requirements

High school diploma or GED.
For the Greater Charlotte location, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
Current American Heart Association BLS certification for Greater Charlotte.
Successful completion of Atrium Health’s competency assessment for Greater Charlotte.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, Windows operating-system navigation, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and another team member are expected to be used when available.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to frequent mechanical, electrical, chemical, blood, and body-fluid hazards.
No experience required.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, packing, preparing laboratory orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform additional assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, ordering medications and supplies, scheduling appointments, and making referrals.
Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.
Operate equipment necessary to perform the job.