Medical Assistant (MA I) Urology Kenilworth Clinic FT

Advocate Health•Charlotte, NC

4d•$22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency for the specialty area. The role supports urology clinic visits by completing rooming tasks, assisting with or performing ordered procedures, conducting laboratory work, administering medications and vaccines, and carrying out other clinical and administrative duties as assigned. The Medical Assistant communicates and works effectively with the care team, escalates concerns appropriately, and helps maintain clean, stocked, and operational work areas. The position requires knowledge and skills to provide age-appropriate care and to assess patient information in light of age-specific needs, in accordance with departmental policies and procedures.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, with regional alternatives described in the posting: structured clinical military training documented by DD214 or EMT may be accepted in specified divisions; in IL/WI and Floyd & Navicent, two years of verifiable full-time Medical Assistant experience within the last five years may substitute for program completion.
No prior experience is required.
Current American Heart Association BLS certification is required in Greater Charlotte and Wake Forest. In IL/WI and Floyd & Navicent, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment is required in Greater Charlotte and Wake Forest.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and operate equipment necessary for the job.

Nice To Haves

The posting lists Medical Assistant certification organizations for Wake Forest: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, preparing lab orders and requisitions, tracking results, and conducting point-of-care and other waived tests in accordance with applicable orders and CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
Communicate in a timely and effective manner, work as a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and areas are stocked.
Provide care appropriate to the ages of patients served, applying knowledge of growth and development and assessing information relevant to age-specific needs.

Benefits

Sign-on bonus eligibility, based on eligibility.
Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay such as shift and on-call pay, based on the teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.