Medical Assistant - Urology Clinic

Good Shepherd Health Care•Hermiston, OR

About The Position

The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering patient care in a urology clinic. The role includes direct patient care, clinical documentation and electronic health record management, referral and prior authorization coordination, and administrative support for clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager and collaborates with the healthcare team to support clinic workflow and patient outcomes. The position may also be assigned across medical specialties within the practice. The position is 40 hours, with variable hours that may include evenings, weekends, and holidays as patient care needs and clinic operations dictate. Work is primarily indoors in a healthcare setting, with frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment. The environment may be fast-paced and unpredictable, with variable indoor temperatures, multiple simultaneous demands, and varying noise levels. Physical requirements include auditory, visual, tactile, communication, and motor coordination abilities needed for patient care and equipment use; occasional stooping, kneeling, crouching, or crawling; continuous walking and standing; and the ability to lift up to 50 pounds independently. The role also involves frequent pushing, pulling, carrying, or repositioning objects or patients weighing up to 25 pounds, and occasional lifting or transferring of individuals weighing over 100 pounds using appropriate techniques, mechanical aids, or team assistance. Prolonged sitting may also be required. Reasonable accommodations may be made for qualified individuals with disabilities. Compensation is $22.88–$38.31 per hour. The posting offers an $8,000 sign-on bonus with a three-year commitment and employer-paid medical, dental, and vision benefits.

Requirements

High school graduation or equivalent; a copy must be provided upon hire.
Current BLS certification.
Ability to work with a culturally diverse population.
Knowledge of computers, phones, and other office equipment.
Knowledge of clinical equipment, including EKGs, vital sign monitoring devices, glucometers, scales, and laboratory testing equipment.
Ability to meet the stated physical and sensory requirements, with reasonable accommodations as applicable.

Nice To Haves

Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework.
Bilingual ability and/or English-Spanish proficiency.

Responsibilities

Room patients and collect vital signs, current medications, medical history, and chief complaints for provider review.
Prepare examination rooms and supplies; assist providers during examinations and procedures; and clean and sterilize equipment.
Administer immunizations, vaccines, and contraceptive injections with direct supervision and according to established protocols and provider orders.
Provide patient education and instruction as directed by healthcare providers.
Perform ordered EKGs, spirometry, glucose monitoring, CLIA-waived laboratory tests including urinalysis, and pulse oximetry.
Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injection appointments, weight checks, and other routine procedures as directed.
Document vital signs, medications, patient histories, immunizations, and clinical findings accurately in the electronic medical record.
Process and enter prescription refill requests into electronic records and route them to appropriate providers for approval.
Respond to patient calls and messages about medical questions, scheduling, and general inquiries.
Coordinate with healthcare providers, insurance companies, and pharmacies about patient care and insurance coverage.
Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
Support the hospital mission, vision, values, policies, and procedures, and participate in required education for applicable DNV programs.
Maintain medical supply inventories in examination rooms and central supply areas.
Stock and reorder medications in coordination with the Practice Manager and vaccine coordinator, following provider specifications.
Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
Maintain current procedure guidelines and protocols to assist other staff members.
Perform other related duties as assigned.
Work variable hours, including evenings, weekends, and holidays, as patient care and clinic operations require.
Work across various medical specialties within the practice when assigned.