Medical Assistant (MA) - Urology Associates

Lifepoint Health•Somerset, KY

About The Position

Lake Cumberland Urology Associates is seeking a Medical Assistant to perform routine clinical and administrative duties in support of its urology practice. Working alongside physicians, providers, and clinical staff, the Medical Assistant prepares patients for examinations and procedures, supports patient care, maintains accurate documentation, and assists with the daily operations of the practice. The role includes direct patient interaction and a combination of clinical and administrative responsibilities in a collaborative physician-practice environment. The position supports specialized urological care and requires a patient-centered, professional approach.

Requirements

  • Strong communication and interpersonal skills.
  • Excellent customer-service skills and a patient-centered approach.
  • Ability to maintain professionalism and patient confidentiality when assisting with sensitive medical concerns.
  • Strong organizational skills and attention to detail.
  • Ability to accurately document patient information and follow provider instructions.
  • Ability to work effectively in a busy physician-practice environment.
  • Ability to work independently and collaboratively as part of a healthcare team.
  • Critical-thinking skills and the ability to take appropriate action when needed.

Nice To Haves

  • High school diploma or equivalent.
  • Completion of a Medical Assistant program.
  • Previous Medical Assistant or clinical healthcare experience.
  • Previous physician-practice or specialty-care experience.
  • Urology experience.
  • Medical Assistant certification or registration, if applicable to the position.
  • Basic Life Support (BLS) certification.

Responsibilities

  • Greet patients and help prepare them for examinations and treatments.
  • Obtain and document patient information, including vital signs, medical history, medications, and other relevant details.
  • Prepare examination rooms and ensure appropriate supplies and equipment are available.
  • Assist physicians and providers with examinations, treatments, and in-office procedures within the scope of the position.
  • Collect and prepare specimens as directed and follow established handling and documentation procedures.
  • Communicate patient concerns and changes in condition to the appropriate provider or clinical team member.
  • Accurately document patient care and information in the medical record.
  • Provide patients with instructions and information as directed by the provider.
  • Maintain medical equipment and supplies, including stocking, cleaning, and organizing examination and procedure areas.
  • Perform administrative and clerical duties as assigned, including scheduling, telephone communication, data entry, filing, and patient registration.
  • Maintain patient confidentiality and follow established safety and infection-control practices.
  • Provide customer service to patients, families, providers, and teammates.
  • Perform other duties as assigned.
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