Medical Assistant (MA) - Amelia Medical Associates

Bon Secours Mercy Health • Norfolk, VA

2d • $17 - $26

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant helps complete the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; and participating in care planning and implementation. The role may include administering ordered medications within the Medical Assisting scope of practice and applicable state guidelines.

The Medical Assistant follows the legal requirements of the role, recognizes and reports significant changes in patient condition, troubleshoots issues and escalates problems appropriately, and maintains clinical and administrative competencies needed for patient care and daily operations. The position also includes preparing patients for examination and supporting physicians with clinical and administrative tasks.

A high school diploma or GED is required, as is enrollment in an approved Medical Assistant program within 30 days of employment. An active Medical Assisting certification from an accepted certifying organization is required within 12 months of the start date. The pay range is $17.25 to $25.87. The role is scheduled for 40 hours per week on days/afternoons.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification required within 12 months of the start date from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA, subject to state restrictions. NCMA and NRCMA are not accepted in South Carolina.
• If unable to obtain MA certification, ABR-OE is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data and identify significant changes in patient condition, reporting them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Document patient and family needs and participate in planning and implementing patient care.
• Complete patient intake measures, including respirations, blood pressure, pulse oximetry, height, weight, and temperature.
• Administer ordered medications within the Medical Assisting scope of practice and applicable state guidelines.
• Record medical histories, vital statistics, and information such as test results in medical records.
• Interview patients and measure vital signs, weight, and height.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide prescription and drug refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete required skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED