BEHAVIORAL HEALTH Medical Assistant

Chinatown Service Center•Monterey Park, CA

7d•$25 - $25

About The Position

The Medical Assistant in CSC’s Behavioral Health Department provides quality patient care by assessing medical histories, taking vital signs, performing laboratory and health-screening procedures, and assisting providers with patient care. The role also supports clients in meeting behavioral health goals by coordinating access to care, navigating health and social systems, addressing barriers to engagement, and maintaining timely and accurate client documentation. The position may require field work and travel between CSC sites, programs, or events.

Requirements

High school diploma or GED.
Computer literacy in health information systems.
Ability to work in a fast-paced, high-intensity environment.
Comfort and knowledge regarding the healthcare and/or behavioral health industry.
Ability to demonstrate sensitivity to all cultures.
Self-motivated and able to work independently within assigned responsibilities with minimal supervision.
Resourcefulness and flexibility in response to changing environments and needs.
Customer-service skills and excellent written, verbal, interpersonal, and communication skills, including in person and through telephone, email, and web correspondence.
Proficiency in word processing and data entry using Macintosh, Microsoft Word, Excel, and Outlook.
Availability for standby, flexibility, and/or call-back.
Reliable transportation.
Conflict-management, critical-thinking, and problem-solving skills.
Successfully meet post-offer/pre-hire physical and fingerprint requirements and receive an eligible status for the California State Level II Background Check.
Field work may be required.

Nice To Haves

Bachelor’s degree, preferably in healthcare, social services, or human services.
Medical Assistant certification.
At least one year of clinical experience.
Bilingual/bicultural English and Chinese (Cantonese and/or Mandarin) or Spanish.

Responsibilities

Conduct initial patient assessments and take vital signs; perform EKGs, finger-stick hemoglobin and blood glucose tests, urine dipstick tests, pregnancy tests, and other tests as needed.
Document patient information accurately in the electronic health record.
Obtain blood specimens through venipuncture or skin puncture according to clinic protocols and procedures.
Administer injections and immunizations as ordered by a behavioral health provider.
Maintain clean exam and clinic rooms using infection-control techniques.
Ensure clinic supplies and instruments are stocked.
Check refrigerator temperatures twice daily and record them on the temperature log.
Work collaboratively with CSC providers to help clients meet behavioral health goals.
Verify and support enrollment in medical care, particularly for uninsured and underserved clients.
Refer clients to appropriate services and support follow-through to promote positive health outcomes and self-sufficiency.
Advocate for and support clients as they navigate health and social systems.
Coordinate care and help clients access behavioral health services within CSC or through community levels of care.
Help address barriers to behavioral health engagement, including by providing appointment reminders and arranging transportation.
Collaborate with caregivers, physicians, nursing services, mental health providers, law enforcement, fire departments, and other service agencies to develop service plans and evaluate and monitor cases.
Maintain client files according to agency policy and complete documentation promptly.
Participate in staff meetings and contribute to clinic development and staff training.
Travel to programs, events, or sites as needed, including between sites to support providers.
Perform other job-related duties as assigned based on the needs of the Behavioral Health Department or CSC.

Benefits

Daytime work hours.
Competitive pay within the nonprofit industry, commensurate with experience.
Semi-monthly paychecks.
Collaborative and supportive work environment.
Career growth and professional development opportunities.
Assistance with role-required CMEs/CEUs.
Assistance with state professional license renewals.
Group health, dental, life, and AD&D coverage for employees who consistently work 30 or more hours.
Paid holidays for regular full-time and part-time employees.
A bonus paid holiday for employees’ birthdays for regular full-time and part-time employees.
Accrued paid sick leave for all employment levels.
Accrued paid vacation for employees who consistently work 30 or more hours.
403(b) retirement plan with up to a 4% match.
457(b) nonqualified plan for employees meeting the minimum highly compensated annual salary requirement.
Employee Assistance Program.
Tuition reimbursement opportunities for job-related coursework at an accredited community college, state college, or university.
Annual time to find, enroll, or re-enroll children in school or childcare programs, or attend related events.
Job-protected leaves of absence.