Medical Assistant - Family Practice

Orlando Health•Lutz, FL

21d•Onsite

About The Position

The Medical Assistant provides patient care in an ambulatory Family Practice setting under the direction and supervision of a physician or Advanced Practice Provider (APP). The role supports clinical examinations and procedures, patient communication and coordination, documentation, and practice operations. The position is based in Lutz, Florida, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The Medical Assistant is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. The role requires attention to patient safety, infection control, compliance with organizational policies, and care appropriate to the age-specific needs of assigned patients.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
Maintain current American Heart Association BLS Healthcare Provider Certification.
If hired after January 1, 2015, maintain current certification from an accepted Medical Assistant certifying agency within six months of hire; certifications from other agencies may be considered case by case.
Demonstrate the knowledge and skills necessary to provide care and assess data appropriate to patients’ age-specific needs.

Responsibilities

Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Document treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to arrange specialty testing or consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Maintain patient and personal safety practices and follow infection-control standards.
Maintain regular, punctual attendance and comply with organizational policies and applicable standards.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.