Medical Assistant (CMA) - Cardiovascular Medicine @ Avalon

5000 Wellstar Medical Group, LLC•Alpharetta, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patients’ needs and symptoms and provides care under the physician’s direction. Duties include preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, recording treatment in medical records, and explaining patient instructions to patients and families. The Medical Assistant must demonstrate the competency and skills needed to serve patients across all age groups, from neonates through geriatric patients, and may perform related front-office registration, laboratory testing, and radiology functions in a specialty setting. The position includes clinical and non-clinical work, diagnostic imaging, laboratory duties, patient liaison responsibilities, teamwork and collaboration, professional development, evidence-based practice, and resource planning. The Medical Assistant supports safe, quality, patient-centered care; maintains documentation and equipment; works collaboratively with patients, families, and the interdisciplinary team; and complies with Wellstar policies, standards of work, and its code of conduct.

Requirements

High school diploma or GED.
Trade school diploma or degree in Medical Assisting.
Current Medical Assistant credential from a credentialing body examination (AAMA, AMT, NHA, or NCCT), required upon hire.
Current American Heart Association BLS card, required upon hire.
Complete the required OSHA training course for operators of radiology equipment within 60 days.
Organized and attentive to detail.
Able to work quickly and efficiently to ensure patient comfort and satisfaction.
Able to communicate and understand verbal and written English.
Able to use technology to support clinical care and possess basic computer skills.
Able to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting.
Experience in the practice specialty.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and complete necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, and obtain vital signs and other information to prepare patients for care.
Rotate among clinical and non-clinical service areas, including the laboratory, radiology, and front office.
Attend to patient safety needs and cross-train other team members.
Perform radiographic and other diagnostic imaging procedures as ordered to support patient treatment.
Prepare and position patients for imaging, apply proper techniques including radiation protection, obtain ordered views, and process images for identification and quality control.
Complete and maintain imaging logs, reports, and documentation.
Start laboratory equipment, maintain logs and documentation, perform ordered laboratory and point-of-care tests, and draw blood samples.
Order and stock supplies weekly, perform daily quality control and cleaning, and cross-train team members on laboratory duties.
Provide relationship-based, patient-centered care adapted to patients’ population-specific characteristics and cultural diversity.
Partner with patients and, as appropriate, their families or significant others; help patients feel at ease and keep their goals central to the plan of care.
Coordinate delivery and documentation of safe, quality patient care and communicate inclusively with the interdisciplinary team.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education; may precept and model professionalism for staff or students.
Promote evidence-based practice and participate in evaluating patient-care products and other relevant activities.
Follow organizational policies, clinical competencies, legal and regulatory requirements, accreditation standards, and safety goals; may serve as a practice Safety Coach.
Participate in data collection, raise relevant clinical questions, consult experts, and use appropriate evidence and resources to address practice questions.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.