Medical Assistant

INSIGHT Surgical Hospital•Detroit, MI

16d•Hybrid

About The Position

The Floating Medical Assistant provides essential clinical and administrative support across multiple departments and clinic locations in the Metro-Detroit area as needed. This role is responsible for providing coverage for staffing needs, assisting healthcare providers with patient care, managing administrative tasks, and helping ensure smooth daily operations. The ideal candidate is organized, adaptable, detail-oriented, and comfortable working with different providers, teams, and workflows.

Requirements

Demonstrates eligibility to work for any employer in the U.S
High school diploma, GED, or suitable equivalent required
Must be able to achieve CPR certification within 30 days of employment
Ability to provide excellent customer service to show superior patient care
Demonstrates enthusiasm and drive
Able to work compassionately with patients and coworkers to exhibit patient care second to none
Exudes respect and flexibility to impact the workplace in a positive manner
Ability to relate and work effectively with others; works well within a team environment
Demonstrates excellent skills in verbal and written English communications for safe and effective patient care, in order to meet documentation standards
Willingness to participate in goal-setting and educational activities for professional advancement
Is aware of standards and performs in accordance with them
Able to work in a fast paced environment
Strong attention to detail
Valid Driver's License

Nice To Haves

Associate or bachelor’s degree is strongly preferred in the areas related to Healthcare
Previous healthcare and Medical Assistant experience desired
Previous experience and familiarity with EMRs is preferred

Responsibilities

Efficiently room patients and record vital signs.
Able to travel to multiple locations including (Warren, Novi, Trenton, Dearborn, Brighton)
Assist physicians with clinical procedures and exams.
Handle patient complaints professionally and promptly.
Manage authorizations for treatments and medications.
Ensure timely processing of medication refills and patient follow-ups.
Demonstrate advanced clinical competencies, including performing complex procedures.
Read and interpret imaging reports and other clinical data accurately.
Coordinate with physicians and other medical staff to provide seamless patient care.
Maintain and update Electronic Medical Records (EMR) with a focus on accuracy and efficiency.
Utilize EMR systems to track patient information, appointments, and billing.
Start and manage billing processes, ensuring accurate claim submissions. Submit at least one claim per week.
Understand and apply billing procedures and codes.
Schedule hospital follow-up visits and manage patient appointments.
Coordinate with hospital staff for follow-ups and referrals.
Handle patient clearances and transitional events (TEs) with precision.
Perform regular audits of patient records and billing to ensure accuracy.
Participate in performance reviews and provide feedback.
Support disciplinary actions as needed and assist with improving team performance.
Train and mentor new Medical Assistants and other staff members.
Conduct interviews and provide feedback for new hires.
Work across various divisions as needed to support operational needs and gain a broad understanding of different functions.
All other duties as assigned by the manager.