Medical Assistant Sanger Heart & Vascular Institute Cabarrus FT

Advocate Health and Hospitals Corporation•Concord, NC

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice and follows applicable policies, procedures, and specialty-specific training and competency requirements. The role supports providers and patients in a cardiology/electrophysiology clinic by completing rooming and visit tasks, assisting with procedures, performing laboratory and point-of-care testing, administering medications and vaccines, and completing other clinic operations as assigned. The Medical Assistant communicates and works effectively with patients, providers, and team members; escalates concerns appropriately; and maintains a clean, stocked, and functional clinical work area. The position requires the ability to provide age-appropriate care and apply knowledge of growth and development across the patient life span. This is a full-time position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m., for 40 hours per week. The listed pay range is $21.85–$32.80. Benefits are available to eligible employees.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented by DD214, or EMT qualification, as applicable to the division.
For IL/WI and Floyd & Navicent divisions, an accredited or approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
Current American Heart Association BLS certification for Greater Charlotte and Wake Forest positions; for IL/WI and Floyd & Navicent, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment where required by division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when required for patient lifts over 35 pounds or when the patient cannot assist, subject to case-by-case assessment.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

Relevant Medical Assistant certification from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA, where applicable.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the specialty.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing according to CLIA standards.
Safely administer medications and vaccines according to the rights of medication administration.
Perform additional clinic duties as assigned, such as medication refills, insurance authorizations, regulatory and safety logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment is working and supplies are stocked.
Provide care appropriate to patients’ ages and needs, using knowledge of life-span growth and development and relevant departmental policies and procedures.