Medical Assistant Sanger Heart & Vascular Institute Cabarrus FT

Advocate Health•Concord, NC

2d•$22 - $33

About The Position

The Medical Assistant supports patient care at Sanger Heart & Vascular Institute Cabarrus, in the Concord Cardiology: Electrophysiology department. The role follows the Medical Assistant scope of practice, applicable policies and procedures, and specialty-specific training and competency requirements. The Medical Assistant provides age-appropriate care, applying knowledge of growth and development across the life span and responding to each patient’s age-specific needs in accordance with department policies and procedures. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The listed pay range is $21.85–$32.80. The role requires a high school diploma or GED, completion of an applicable Medical Assistant program or qualifying alternative, and the certifications and competencies applicable to the designated division. No experience is required. The job requires frequent sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders. The employee must be able to lift 35 pounds without assistance; patient handling equipment and another team member are expected for specified patient lifts over 35 pounds. The role involves frequent exposure to mechanical, electrical, chemical, and blood and body-fluid hazards, with protective clothing and equipment used as needed.

Requirements

High school diploma or GED.
For Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented per DD214, or EMT qualification, as specified in the posting.
For IL/WI and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, as specified in the posting.
For Greater Charlotte and Wake Forest: current American Heart Association Basic Life Support (BLS) certification; successful completion of Atrium Health’s competency assessment.
For IL/WI and Floyd & Navicent: American Heart Association BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, Windows navigation, and email; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to perform the stated physical activities and lift 35 pounds without assistance.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to workplace hazards.

Nice To Haves

For Wake Forest: certification from one of the listed organizations, including AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
For select Wake Forest areas: Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-specific training and competency while providing patient care.
Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, laboratory order and requisition preparation, and results tracking.
Perform point-of-care testing under standing or provider orders, including CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
Provide care appropriate to patients’ ages, using knowledge of life-span growth and development and age-specific needs.
Operate equipment necessary to perform the job.