Medical Assistant - ACMG WellSpring

AllCare Health•Grants Pass, OR

3d•$21 - $24•Onsite

About The Position

The Medical Assistant provides professional care to patients under provider supervision, assists providers in coordinating patient care, and serves as the primary liaison between patients and providers. The position supports patient visits and follow-up, maintains accurate patient records, assists with clinical procedures and testing, and helps manage medication prior authorizations. The role is based at AllCare Medical Group - WellSpring in Grants Pass, Oregon. It is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour unpaid lunch and two paid 15-minute breaks, for 40 hours per week. The position has no on-call or supervisory responsibilities. AllCare Health is an Oregon Benefit Corporation and Certified B Corp®. The organization says it considers its impact on the community, society, and environment in business decisions, and is committed to a diverse and authentic workplace centered on belonging and serving the community.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Current BLS certification or willingness to become certified within 90 days of hire.
Ability to perform the essential duties with or without reasonable accommodation and without posing a direct threat to the safety or health of oneself or others.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Advanced basic computer skills, including logging into systems, communicating by email, composing documents, entering database information, creating presentations, downloading forms, and preserving or backing up data.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions in situations with limited standardization.
Attentiveness, empathy, willingness to learn, collaboration skills, and ability to work with people with mental illness and people from diverse backgrounds and experiences.
Ability to occasionally lift and/or move up to 10 pounds and meet the listed physical demands of the role.

Nice To Haves

One to two years of experience working in a medical office.
Current Medical Assistant certification.
Bilingual ability, including American Sign Language (ASL), is strongly encouraged.

Responsibilities

Room patients, prepare them for provider appointments, and gather relevant information, including vital signs, current medications, and chief complaints.
Screen patients for same-day appointments and confer with providers about work-in appointments.
Receive and return telephone calls professionally and promptly; document calls about medical concerns in the appropriate patient charts and verify phone numbers and pharmacy preferences.
Gather written information, document patient symptoms, and relay messages to the appropriate providers.
Prepare patient chart notes and ensure records in the electronic health record are current and available for providers.
Manage medication prior authorizations and ensure medications are filled or refilled as instructed by providers and medication protocols.
Maintain patient confidentiality and comply with healthcare regulations, including HIPAA.
Maintain exam rooms and supplies, request needed medical supplies through the Practice Manager, and keep rooms and equipment clean.
Prepare equipment and assist providers with treatments, examinations, testing, surgeries, and office procedures.
Instruct patients in collecting samples and completing tests; handle laboratory specimens and conduct approved in-office testing.
Maintain and review patient records, charts, and other pertinent information; record test and examination results in patient charts.
Verify prior approval before referring patients to Immediate Care, Urgent Care, or the Emergency Room, except in life-threatening situations.
Order immunizations as needed under standing orders and administer medications and immunizations as directed by MD, PA, or NP staff.
Dress wounds and provide other patient care as needed.
Instruct patients and families about medications and treatment instructions.
Promote a positive and professional company image when communicating with coworkers, providers, patients, outside health providers, and the public.
Maintain punctual, regular, and predictable attendance; collaborate with the team, take direction from leadership, and complete required training.
Perform other duties as assigned.