Medical Assistant - La Palma

Concentra•La Palma, CA

9h•Onsite

About The Position

The Medical Assistant performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility areas as needed, including registration and referral management. The role delivers efficient, accurate one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and an excellent patient experience. The position also includes front- and back-office clerical work, accurate documentation, patient-flow support, equipment and supply upkeep, and compliance with HIPAA, safety rules, and facility policies. Duties and responsibilities may change at any time, with or without notice.

Requirements

Graduate of an accredited medical assistant program with completion of an externship, or at least one year of direct patient care experience as a medical assistant, or military medical specialist experience.
Meet credentials required in the state of employment in accordance with state requirements and applicable regulations.
Customarily have at least six months of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Demonstrate service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with peers and center leadership at all levels.
Participate in initial and ongoing training as required.
Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of occupational medicine requirements, including state-specific requirements.

Responsibilities

Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and conduct required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
Notify the supervisor promptly if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Assist center leadership with patient flow and volume.
Keep patients informed of expected wait times throughout their center visit.
Perform front- and back-office clerical tasks associated with patient care and proper record keeping, ensuring accurate documentation.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training.