Medical Assistant, Early Embrace

ChenMed • Normandy, MO

16d • $17 - $24 • Onsite

About The Position

The Care Promoter 1, Early Embrace is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team providing comprehensive primary care to a specific patient population.

The position also provides health coaching to a defined group of patients to support healthy lifestyle choices, including weekly follow-up calls. The role may involve local, regional, and nationwide travel up to 10% of the time, and flexibility to work weekends as needed.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification.
• Knowledge of general medical assistant functions, practices, processes, procedures, techniques, and methods, and of medical products, terminology, services, standards, policies, and procedures.
• Strong interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
• Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
• Problem-solving mindset focused on patient needs and team goals; detail orientation; ability to maintain organized systems for timely patient flow; and ability to remain calm in busy or stressful situations.
• Fluency in spoken and written English.
• Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time, and flexibility to work weekends as needed.

Nice To Haves

• Bilingual Spanish or Creole.
• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measure and record patient vital signs and document patient interviews and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, and other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the appropriate clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
• Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures under physician supervision, using CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and ensure accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain and relay information for the physician.
• Call in prescriptions to the pharmacy with physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined patient group and follow up with coached patients through weekly calls.
• Perform other duties as assigned or modified at the manager’s discretion.

Benefits

• The posting describes compensation, comprehensive benefits, career development and advancement opportunities, and work-life balance; specific benefits are referenced at the linked employee-benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED