Medical Assistant, Internal Medicine

Sutter Health•Los Gatos, CA

10d

About The Position

The Medical Assistant provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and department workflows and assists the care team in implementing the medical plan of care. The Medical Assistant uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The position is with Sutter Health’s PAMF-Palo Alto Medical Foundation CAD organization. It is a regular, non-exempt, full-time day-shift role scheduled for eight-hour days, Monday through Friday, totaling 40 hours per week. No weekend work is required. The posted pay range is $33.66 to $47.12 per hour; the applicable range may vary by work location. Starting pay considers factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for examinations, and administering injections.
Ability to interpret information and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including people without medical training.
Time-management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including handling multiple tasks in an interruption-filled environment.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care team members.
Perform back-office and patient-related tasks in support of high-quality patient care.
Help maintain smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use education, technical competence, and patient interaction skills to gain cooperation from patients, their families or support groups, and healthcare providers.
Perform all duties under the direction of a clinician.