Medical Assistant, Dermatology

Sutter Health•Palo Alto, CA

15h

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient care teams through back-office and patient-related tasks that support high-quality care. The role helps maintain smooth patient and departmental workflows and assists the care team in implementing medical plans of care. It uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. The position is in Dermatology at Sutter Health’s PAMF-Palo Alto Medical Foundation PAD. It is a regular, non-exempt, full-time role with a day shift, eight-hour shifts, and 40 weekly hours. The schedule is Monday through Friday, with rotating weekend requirements. Employees may handle hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program, with diploma presented within 90 days, or completion of a 160-hour Medical Assistant externship.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic Medical Assisting skills, such as taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret written, oral, diagram, or schedule-based data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including people without medical backgrounds.
Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and departmental workflows.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform all duties under the direction of a clinician.
Handle hazardous drugs as applicable, following NIOSH and USP 800 guidelines.