Medical Assistant - Gen Med

Neighborhood Healthcare•Riverside, CA

3d•$25 - $35

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic team environment. The role communicates with patients and performs clinical services to ensure high-quality care in a fast-paced setting. The position may support women’s health, pediatrics, and general medicine departments as needed.

Requirements

Valid Medical Assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification upon hire, maintained as a condition of employment; courses must follow AHA guidelines or meet recognized BLS standards through an approved equivalent provider.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility in response to changing priorities and time-sensitive deadlines.
Emotional and cultural intelligence to provide appropriate communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both independently and as part of a team.
Ability to handle highly confidential information professionally and ethically.
Ability to meet the stated physical demands, including lifting and carrying, frequent standing and walking, bending and reaching, fine-motor clinical and computer tasks, assisting with patient positioning or mobility, and pushing or pulling equipment.

Nice To Haves

Experience with an electronic health records system.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain patient intake information.
Perform clinical procedures such as blood draws, vaccinations, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Stock, clean, and prepare examination rooms for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for patient visits, including diagnostic images, labs, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by providers.
Convey information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested patient documents after reviewing them for completeness and accuracy and confirming provider execution.
Complete ongoing and annual training required for position compliance.
Follow workplace safety, infection-control, privacy, corporate-integrity, and security requirements; report injuries, unsafe conditions, and unethical, fraudulent, or unlawful activity.