Medical Assistant - Gen Med

Neighborhood Healthcare•Riverside, CA

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic team environment. The role communicates with patients and performs clinical services to support high-quality care in a fast-paced setting. The Medical Assistant provides direct clinical care, supports provider workflows, and completes related administrative tasks while following safety, infection-control, confidentiality, and organizational compliance requirements.

Requirements

Valid Medical Assistant certificate from an accredited program.
Current Basic Life Support (BLS) certification upon hire, maintained as a condition of employment; courses must follow AHA guidelines or meet recognized BLS standards through an approved equivalent provider.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility in responding to changing priorities and time-sensitive deadlines.
Emotional and cultural intelligence to provide appropriate communication and patient care.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both independently and as part of a team.
Ability to handle highly confidential information professionally and ethically.

Nice To Haves

Experience with an electronic health records system.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform blood draws, administer vaccines, provide nebulizer treatments and ear lavages, and conduct EKGs.
Discuss patient needs and provide education and resources directly to patients.
Keep examination rooms stocked, clean, and prepared for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have relevant information for patient visits, including diagnostic images, laboratory results, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine departments as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by providers.
Communicate information to patients by telephone or email under the direction of a provider or registered nurse.
Provide requested patient documents after reviewing them for completeness, accuracy, and provider execution.
Complete ongoing and annual training required for the position.
Follow safety procedures, report injuries and unsafe conditions, use appropriate body mechanics, and follow infection-control procedures, including blood-borne pathogen protocols.
Protect confidential patient, employee, and volunteer information and comply with corporate integrity and security requirements.
Report unethical, fraudulent, or unlawful behavior or activity.