Medical Assistant

Center for Neurosciences•Tucson, AZ

10d

About The Position

A nonexempt, full-time position responsible for assisting physicians with patient care and performing clerical, environmental, and organizational tasks. The Medical Assistant provides patients with information to help them fully utilize and benefit from clinical services, while maintaining clinic standards and following applicable infection-control and other governing requirements.

Requirements

High school diploma or general equivalency diploma (GED).
At least one year of recent experience working in a medical facility as a medical assistant, or an equivalent combination of experience, training, and/or education approved by the Clinical Operations Manager, Clinical Supervisor, and/or Human Resources.
Current CPR certification documentation.

Nice To Haves

Medical assistant certification from an accredited institution.

Responsibilities

Fulfill patient-care responsibilities for the assigned physician and other areas as needed.
Check schedules, organize patient flow, ensure pre-visit information is complete, and coordinate appointments for care and diagnostic procedures.
Notify the physician or provider of patients’ special needs, such as interpretation services.
Take and record vital signs, including weight, height, and blood pressure, in the patient’s EHR.
Accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
Assist the physician or provider with examinations and give patients instructions as directed.
Enter orders and other appropriate information in the patient’s EHR, follow meaningful-use workflows, and complete EHR tasks within an appropriate timeframe.
Answer calls, take messages, check voicemail throughout the day, and return patient calls as directed and in accordance with CNS protocols.
Obtain physician or provider approval for medication refills and notify the pharmacy.
Administer injections as directed by the physician or provider and notify patients of test results as instructed.
Maintain clinic standards of care, comply with infection-control policies and procedures, complete required training and certifications, and handle patient discharge after appointments.
Manage incoming and outgoing faxes; ensure the physician reviews and signs faxed patient information before it is sent to medical records for scanning.
Communicate patient concerns, issues, and cancellations to appropriate staff and consult the immediate supervisor about system problems.
Obtain laboratory and radiology reports, hospital notes, referral information, and other records; complete forms and requisitions; schedule appointments; confirm insurance coverage and patient demographics; request prior authorizations; and maintain complete, appropriately filed charts.
Prepare exam rooms, instruments, and equipment according to physician needs and department protocols; clean rooms, instruments, and equipment between patient visits; order, sort, store, and check expiration dates on supplies; restock rooms; and report equipment malfunctions or request repairs according to manufacturer instructions.
Respect and promote patient rights, respond appropriately to emergencies, share patient or staff problems with the immediate supervisor, and contribute as a productive team member by assisting coworkers as needed.
Perform other duties as assigned.