Medical Assistant (SEIU), Infusion Center - Kenmore - Atrius Health
About The Position
The Medical Assistant assists clinicians with routine clinical procedures and tests in the exam room, advises patients about exam preparation and required testing, and ensures required pre-visit work is complete and lab and other test results are available in the electronic medical record (EMR). The role provides direct clinical support to one or more assigned clinicians in the Infusion Center at Atrius Health’s Kenmore location. The position supports patient flow and appointment availability, prepares patients for examinations, updates and verifies their medical records, communicates visit status and delays, reconciles medications, and orders and performs waived point-of-care tests. The role is part of Atrius Health, an Optum business, and contributes to its collaborative, value-based care approach.
Requirements
- High school diploma or an equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
- Computer experience.
Nice To Haves
- Graduate of a medical assistant certification program.
- Current American Heart Association Basic Life Support (BLS) certification, or ability to obtain it within 30 days of hire.
- Experience typically acquired through at least one year of prior experience in a clinical or customer service setting, as determined by the department.
- Ability to use word-processing and spreadsheet programs.
- Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience.
- Knowledge of reagent stability and storage.
- Understanding of testing procedures and factors that influence test results.
Responsibilities
- Provides efficient flow of patients to optimize patient appointment availability.
- Greets and escorts patients to exam rooms according to policy and procedures.
- Prepares patients for examination and measures vital signs, including blood pressure, pulse rate, weight, and height.
- Assists clinicians with routine clinical procedures and department-specific tests; advises patients about exam preparation and required pre-visit testing.
- Updates patients’ EMRs with medical information, recent testing and consultations; confirms demographics, medications, allergies, and chief complaints; and ensures patient data is accurate and up to date.
- Keeps patients informed of visit status, unforeseen delays, and other relevant information.
- Reconciles medications, sets up pending refills, and discontinues prescriptions that are no longer active.
- Assists in resolving minor patient concerns and complaints as appropriate.
- Orders and performs waived point-of-care testing, such as strep, urine, hCG, and glucose testing.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
