Medical Assistant, Full-Time

American Family Care • Clarksville, TN

6d

About The Position

American Family Care is seeking a Medical Assistant to support clinical care, patient service, insurance verification, and front-desk operations in a fast-paced urgent care clinic. The role includes triaging patients, conducting tests and procedures, ensuring accurate insurance and payment records, educating patients, and supporting the clinic’s compliance and infection-control practices. The position requires full availability, including evenings and weekends, and may involve floating to nearby centers.

Requirements

• Completion of an accredited Medical Assistant program.
• Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1 year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
• Proven venipuncture and specimen collection skills.
• Ability to pass a drug screen and criminal background check as a condition of employment.
• Full availability, including evenings and weekends, and ability to float to nearby centers as needed.

Nice To Haves

• Urgent care or emergency room experience is highly valued.
• EMR proficiency; Experity is preferred.
• Comfort using payer portals such as Waystar.

Responsibilities

• Greet and triage patients; collect vital signs and medical histories.
• Perform venipuncture and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, and reconcile payment logs.
• Maintain accurate information in the EMR.
• Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and address concerns with empathy and professionalism.
• Participate in daily huddles.
• Maintain compliance logs, including crash cart and refrigerator temperature logs.
• Support infection-control practices and HIPAA standards.
• Work evenings and weekends and float to nearby centers as needed.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Collaborative, supportive, patient-first team culture.
• Advancement opportunities; benefits and advancement opportunities vary by full-time, PRN, or part-time status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed