About The Position

Texas Orthopedics, a division of OrthoLoneStar, is hiring a Medical Assistant to support physicians and patient care across its Leander, Round Rock, Northwest Austin, and Lakeway clinics. The role assists physicians with patient treatment, casting and bracing, clinic flow, patient education, and related clinical and administrative duties. The Medical Assistant helps patients make full use of clinic services and represents the clinic positively while maintaining patient privacy, dignity, and confidentiality. The position works closely with physicians and the assigned musculoskeletal team to provide quality care and keep clinic operations efficient. Duties include preparing rooms and instruments, maintaining supplies, documenting patient communications and treatments in the EMR, coordinating records and schedules, assisting with orders and prior authorizations, responding to patient inquiries, and traveling to other locations as needed. The work environment combines clinic and office settings and may involve exposure to communicable diseases, toxic substances, radiation, and bodily fluids.

Requirements

  • High school diploma or GED.
  • One year of experience in a healthcare setting.
  • Outstanding interpersonal skills and the ability to communicate with physicians, staff, and outside consultants.
  • Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
  • Knowledge of computer systems and applications, including the current EMR.
  • Ability to walk frequently and stand for extended periods.
  • Ability to lift and carry items weighing up to 50 pounds and assist patients weighing up to 300 pounds.
  • Full range of motion.
  • Adequate visual acuity to read and the ability to interpret and understand written material.
  • Adequate hearing and speaking abilities to interact appropriately with patients and coworkers.

Nice To Haves

  • Graduation from an accredited Medical Assisting course.
  • Experience in orthopedics.
  • Medical Assistant certificate.
  • Phlebotomy certification.

Responsibilities

  • Assist physicians with patient treatment as directed, including preparing injections, taking vital signs, completing H&P questionnaires, and facilitating suture removals and dressing changes.
  • Apply casts, splints, and durable medical equipment as needed, coordinating with the Cast Technician or Orthopedic Technician to maintain clinic flow.
  • Issue prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders, and other orders according to physician instructions; assist with patient education.
  • Maintain a timely, safe, efficient clinic while respecting patient privacy and dignity.
  • Prepare exam rooms, instruments, and linens, and check sharps containers on a per-clinic basis.
  • Work with the assigned musculoskeletal team and help ensure compliance with clinic patient-care standards.
  • Assist physicians with procedure and diagnosis coding on encounter forms.
  • Review daily schedules, including new and follow-up patients, allotted times, and physician meetings; assist with clinic flow and coordinate schedules with the Office Manager.
  • Ensure required medical records are available for appointments and contact the responsible agency if records are missing.
  • Document all patient-related communication and treatment in the EMR.
  • Help facilitate triage tasks and scheduled drugs through ECPS or triplicates with the physician.
  • Review and help manage the physician's communication folder and electronic tasks daily.
  • Assist physicians in reviewing no-shows and cancellations and taking appropriate action.
  • Maintain supplies, restock rooms, and sterilize instruments on the prescribed schedule.
  • Function as a designated technician according to guidelines in the doctor-specific Ortho Tech manual.
  • Attend continuing education and skill labs offered by Texas Orthopedics.
  • Assist with phlebotomy if certified.
  • Track and complete patient FMLA forms in a timely manner.
  • Work non-assigned physician clinics as scheduled.
  • Assist physicians in responding to electronic communications to resolve patient inquiries.
  • Help obtain prior authorizations for diagnostic studies and viscosupplementation injections.
  • Answer inbound patient calls regarding clinical needs.
  • Travel to other locations as needed and perform other duties as assigned.

Benefits

  • Medical insurance with VIP Health Advocate Service
  • Health Savings Account with employer contribution
  • Flexible Spending Account
  • Dental coverage
  • Vision coverage
  • 7–8 paid holidays each year
  • 12 PTO days to start, increasing with tenure up to 22 days
  • 401(k) with Safe Harbor contribution and profit sharing once eligible
  • Life insurance
  • Short- and long-term disability
  • Additional supplemental plans
  • Mileage reimbursement and travel time for eligible positions
  • Colleague Recognition Program
  • Employee Assistance Program and well-being support
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